Crest Lincoln
Sterling Heights, MI
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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I recently purchased a used vehicle from Crest Lincoln, and I can honestly say that Jordan completely won my business back. In the past, I had very poor experiences with Crest Lincoln’s service departme and I can honestly say that Jordan completely won my business back. In the past, I had very poor experiences with Crest Lincoln’s service department in both 2016 and 2019, bad enough that I refused to return to the dealership for years. Because of that history, I was hesitant to even consider them again. Jordan changed that entirely. From the very beginning, Jordan treated me like an elite customer, despite the fact that I was purchasing a used vehicle. He was professional, respectful, transparent, and genuinely attentive throughout the entire process. There was no pressure, or dismissiveness, just excellent customer service and clear communication. Jordan restored my confidence in Crest Lincoln. He took the time to understand my needs, answered all my questions thoroughly, and made the experience smooth and seamless. His level of service was, and still IS, exceptional and has far exceeded my expectations, especially given my prior experiences with the dealership. If you’re considering Crest Lincoln—especially if you’ve had reservations in the past—I highly recommend working with Jordan. He is the reason I gave this dealership another chance, and he is the reason I would return again. More
Never write reviews… Crest Lincoln refused service on a factory warranted Lincoln due to the fact I did not buy from them and was not an existing customer. I would not recommend this dealership and would n factory warranted Lincoln due to the fact I did not buy from them and was not an existing customer. I would not recommend this dealership and would never consider taking my vehicle there again.. More
Dino and Paul were great to work with. Car was ready when they said it would be. Car was ready when they said it would be. More
The sales person took the time to help me get a lease. Something that I really needed the assistance. Something that I really needed the assistance. More
We have been using Crest for many years and have always been very satisfied with the sales and the service staff. been very satisfied with the sales and the service staff. More
I would like to thank Porcha Laduke for taking all the time I needed in purchasing my Lincoln Nautilus, she was so nice and patient with me as I asked her a gazillion questions, she never once seemed upse time I needed in purchasing my Lincoln Nautilus, she was so nice and patient with me as I asked her a gazillion questions, she never once seemed upset or acted like I was a bother. Thank you Porscha for helping me and attending to my needs! To anyone looking for a new vehicle look Porcha Laduke up at Crest Lincoln, you won't be disappointed. More
First time buying a used car from a dealer. Miles our salesperson was great to deal with and made the whole process go very smoothly. Angela in finance was also great to deal with. Miles our salesperson was great to deal with and made the whole process go very smoothly. Angela in finance was also great to deal with. More
Crest never lets me down. Porscha LaDuke always finds the perfect car at the best price. She’s the best Porscha LaDuke always finds the perfect car at the best price. She’s the best More
Very professional and courteous dealership always willing to do what ever they can and keep you informed of the situation or if there is any changes! They are great to do what ever they can and keep you informed of the situation or if there is any changes! They are great More
Dan wrote up my car and was ready sooner than I excepted. He even informed me on my next visit what my next service I needed on my car. Very good Customer service He even informed me on my next visit what my next service I needed on my car. Very good Customer service More



