Crest Volvo Cars

Great experience turned to big disappointment I completed my lease almost 3 weeks' back and I was happy with people there. As the car is retired loaner car, it had some dings and dents and people I completed my lease almost 3 weeks' back and I was happy with people there. As the car is retired loaner car, it had some dings and dents and people promised me to schedule an appointment to repair these things. I also purchase the Zetec (or something I could not rememver the name) to protect the exterior and interior of the car and because of theat, I was said that it will be domne at the same time they repair all dings and dents. It is almost 3 weeks passed and I have no appointment scheduled. I talked to people twice but all I got are primise that it will be done soon. I am very disappointed now and I will not recommend this dealership to anyone else (I actually thought about that) More

Great experience Everyone there was nice friendly and courteous. And I would recommend friends and family to shop there. And we enjoyed the customer appreciation party Everyone there was nice friendly and courteous. And I would recommend friends and family to shop there. And we enjoyed the customer appreciation party we had a blast Thanks More

My best experience buying a new car ever. My wife and I moved to Dallas in early July. We previously had lived in Boston for 29 years. Before leaving our Bostonian home, my wife decided to g My wife and I moved to Dallas in early July. We previously had lived in Boston for 29 years. Before leaving our Bostonian home, my wife decided to get rid of her old car, that was 13 years old, and buy a new one soon after arriving at Dallas. We consider ourselves to be experienced buyers as we have bought 9 cars in the last 35 years. Some of them were for me, others for my wife and one of them for our son. We both wanted to buy a car that comes with all the new features such as rear view camera and GPS navigation system. Besides, we needed a car easy to drive, secure and durable. We had decided between a VOLVO and another brand. The first moment that we stepped inside the VOLVO dealership we met Alycia Johnson, who made the whole buying experience very positive and relaxing. She paid attention to every detail and was like having somebody in our side and not needing to negotiate at all. Besides, this was the first time that my wife and I got the car that we wanted. We found the color and the model of our dreams. This is also the first time that salesperson and also all the business officers helped us and provided a better deal to us. We didn't have to negotiate every point in the contract and were able to purchase other items for the car. I will certainly come back when I need a new car. Cesar and AnaMaria Valladares More

Fantastic Alycia made the entire experience easy and enjoyable. She listened to what I had to say and showed me cars that met my wishes. She is very good at Alycia made the entire experience easy and enjoyable. She listened to what I had to say and showed me cars that met my wishes. She is very good at what she is does. I would recommend her to any one who is interested in purchasing a Volvo. More

Alycia was GREAT to work with. If you want to buy a Volvo, I recommend working with Alycia Johnson! She and her colleague Jorge were the reason I bought from Volvo of Dallas. They If you want to buy a Volvo, I recommend working with Alycia Johnson! She and her colleague Jorge were the reason I bought from Volvo of Dallas. They both made the experience great. I really enjoyed Alycia's energy and willingness to help us. If she didn't know the answer to something, she found a way to get the answer!! This car is really technically advanced and Alycia got me set up on the remote start and remote lock/unlock settings on the Volvo on call app!! I am so happy with my car and glad that Alycia is there to ask questions if I need help as a new Volvo owner!!! Alycia Johnson is an asset to Volvo! More

Best car deal ever! We took a big risk in buying a used car we had never seen. Just talking to Chris on the phone convinced us to make the deal, and Alycia did an excell We took a big risk in buying a used car we had never seen. Just talking to Chris on the phone convinced us to make the deal, and Alycia did an excellent job of taking care of the details, keeping us informed every step of the way. Although we have never met personally, we enjoyed working with them - and we love the car. It's five years old and has fifty thousand miles on the odometer, but looks and runs like new. More

Great experience! Very helpful from the moment I walked into the door to the moment I drove off the lot. It was easier than buying a new pair of shoes and took about th Very helpful from the moment I walked into the door to the moment I drove off the lot. It was easier than buying a new pair of shoes and took about the same amount of time. Thanks again More

Buying Internet sale I'm an internet buyer who buys the internet the whole United States.Alycia is the very good sale person who gives the best customer service I ever me I'm an internet buyer who buys the internet the whole United States.Alycia is the very good sale person who gives the best customer service I ever met. I really recommended for Internet buyers or the out of state buyers to buy in this dealership and working with the salesperson, Alycia. More

Worst Customer Service ever Received worst service ever at any dealership. I cannot believe they are selling luxury cars by treating customers as if they were salvage auction car Received worst service ever at any dealership. I cannot believe they are selling luxury cars by treating customers as if they were salvage auction car buyers. Very poor hospitality, Barry only showed us demo used car for whatever reason ( maybe he assumed that we cannot afford new car ). Extremely shady sales tactics trying to hide details of volvo incentives and invoice price. Worse came when we we were walking out of dealership, he stopped us when I was about to enter in my car in parking lot and asked us loudly from distance that how much would I be willing to pay??? I could not believe it, I will never go there again. More