Crest Volvo Cars - Service Center

Crest Volvo Cars responded

Thank you for your wonderful feedback! We're thrilled to hear that Ally provided you with great customer care, as usual. Keeping you informed and delivering on our promises are top priorities at Crest Volvo Cars. We're delighted that your vehicle was ready when promised. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

Crest Volvo Cars responded

Thank you for sharing your experience! We're glad to hear that you were kept well-informed about your car's needs and the solutions available. Providing timely service and respecting your choices are important to us at Crest Volvo Cars. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

Crest Volvo Cars responded

Thank you for the fantastic review! We're thrilled to hear that you've had such a positive experience. It means a lot to our team to know that Lyn Ford consistently provides exceptional service for your S60. Reading that Lyn is a "wonderful service person" and someone you can "always count on" is truly heartwarming. We'll be sure to pass your kind words on to him – he'll be delighted to know his dedication is appreciated! At Crest Volvo Cars, we strive to build trusting relationships with our customers, and Lyn exemplifies that commitment.Thank you again for choosing Crest Volvo Cars! We look forward to seeing you and your S60 again soon.

Crest Volvo Cars responded

Thank you for the fantastic review! We appreciate you recognizing that we consistently deliver great service, are always on time, and offer convenient online scheduling. At Crest Volvo Cars, we strive to make the entire service experience positive and efficient, and your feedback lets us know we're hitting the mark. Online scheduling is a popular feature for many of our customers, and we're glad you find it easy to use. It's a great way to save time and schedule your appointment at your convenience. Thank you again for choosing Crest Volvo Cars! We look forward to seeing you again soon and keeping your Volvo running smoothly.

Crest Volvo Cars responded

Thank you for taking the time to share your experience with our service department. We understand how concerning it must have been to have the service light come on in your brand new XC60, especially at such low mileage. We appreciate your kind words about our team going above and beyond to resolve the issue. Providing a loaner car and arranging pick-up and drop-off through our valet service demonstrates Lyn's commitment to exceptional customer care. We're happy to hear they were able to identify and fix the problem completely, and that you'll continue to trust Crest Volvo for all your servicing needs. Thank you for choosing Crest Volvo Cars!

Crest Volvo Cars responded

Thank you for the fantastic review! We're thrilled to hear that Keith provided you with excellent suggestions and valuable input for your car's future repairs. At Crest Volvo Cars, we prioritize personalized service and ensuring our customers feel confident about their vehicle's health. We'll be sure to pass on your kind words to Keith. He'll be delighted to know his expertise is appreciated! Thank you for choosing Crest Volvo Cars!

Crest Volvo Cars responded

Thank you for taking the time to leave such a detailed and positive review! We're delighted to hear that you experienced: prompt and courteous service (Efficiency and friendliness are at the heart of what we do), good explanations (We believe clear communication is key to building trust), clean and modern facilities (We strive to provide a comfortable and welcoming environment for our customers) and friendly and knowledgeable staff members (Our team is passionate about Volvos and dedicated to assisting you). Your kind words motivate us to keep delivering exceptional service. Thank you for choosing Crest Volvo Cars!

Crest Volvo Cars responded

Thank you for the fantastic review! We take pride in our service advisors and strive to provide clear communication throughout the entire service process. We're thrilled to hear that your experience reflected this commitment. Thanks again for choosing Crest Volvo Cars!

Crest Volvo Cars responded

Wow, what a fantastic review! Thank you for taking the time to share your experience. We take a lot of pride in providing consistently stellar customer service, and it means the world to us that you recognize the efforts of our wonderful team. We strive to create a state-of-the-art environment that feels like an oasis, and we're thrilled you feel that way. Our expert personnel are dedicated to delivering effortless high-end care for every Volvo owner, and your lingering positive impressions after each visit make all the difference. Thank you for choosing Crest Volvo Cars!

Crest Volvo Cars responded

We truly appreciate your loyalty over the past 5 years! Thank you for recognizing our consistent customer service. At Crest Volvo Cars, we strive to provide exceptional care and attention to all our customers, and it means a lot to know we've been delivering on that promise for you visit after visit. Thank you again for choosing Crest Volvo Cars!