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Crest Volvo Cars - Service Center

Frisco, TX

5.0
914 Reviews

914 Reviews of Crest Volvo Cars - Service Center

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April 12, 2024

Every part of the customer experience was quick, efficient, well communicated, and professional. I really could not ask for more. More

by sublacker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Crest Volvo Cars responded

Wow, that's fantastic feedback! Thank you for recognizing every aspect of your customer experience. We strive to make the entire process, from start to finish, quick, efficient, well-communicated, and professional. Hearing that we achieved that for you truly makes our day. We appreciate you choosing us and look forward to exceeding your expectations again in the future!

Helpful
April 11, 2024

Above and beyond expectations! My car was perfect when I picked it up. Felt like I was important to Crest Volvo. More

by Stouder17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Caplin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nash Abir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad, Braeden Breysacher
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Apr 12, 2024 -

Crest Volvo Cars responded

Thank you for taking the time to leave this fantastic review! We're thrilled to hear that your experience exceeded your expectations. At Crest Volvo Cars, we strive to provide exceptional service and ensure your car is in top condition, and it sounds like we achieved both! We take pride in making every customer feel valued, and we're so happy you felt that way throughout your interaction with us. Thank you for recognizing our efforts! We hope you enjoy your perfectly serviced Volvo! Please don't hesitate to reach out to us if you have any questions or need anything in the future.

Helpful
April 01, 2024

Ally took great care when I came in for my appointment for my maintenance and other issue I was having More

by Hh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Crest Volvo Cars responded

We're so glad to hear Ally took great care of you during your recent appointment! Our team strives to address all your needs, and it sounds like Ally did just that. Thanks for letting us know!

Helpful
March 26, 2024

Excellant customer service, have been going there for years.Always trust their advice on repairs.Vey dependable. More

by TL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Koffi Niamke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Bryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2024 -

Crest Volvo Cars responded

Thank you for the fantastic review! We truly appreciate your loyalty and trust in Crest Volvo Cars for years. It means a lot to know you consistently receive excellent customer service and dependable advice on repairs. We strive to build long-term relationships with our customers by providing exceptional service and trustworthy guidance. We look forward to seeing you again soon and continuing to be your trusted partner in car care.

Helpful
March 22, 2024

As always an excellent experience Lyn Ford is the best it’s always a pleasure to get work done at Crest. More

by VIVELEGUERRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Crest Volvo Cars responded

Wow, thank you for the kind words! We truly appreciate your continued business and for recognizing Lyn Ford's excellence. Lyn is a valuable asset to our team, and we're thrilled to hear they consistently provide a positive experience for you. We look forward to seeing you again at Crest soon!

Helpful
March 15, 2024

Everyone was welcoming and friendly to work with. Answered all my questions. I would go back More

by mammachipmunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2024 -

Crest Volvo Cars responded

Thank you for your positive feedback!

Helpful
March 07, 2024

Ally G. took great care of me and my XC90, as usual. An accurate quote of costs and accurate time frame for the service completion were given and much apprec More

by Jettbrown218
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2024 -

Crest Volvo Cars responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

Helpful
March 07, 2024

Crest Volvo always does an outstanding job in taking care of my vehicle. They are very professional, courteous, knowledgeable and respectful of your time. More

by Roland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2024 -

Crest Volvo Cars responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

Helpful
March 06, 2024

Mr. Bob courtesy car driver was awesome go team Volvo woo hoo thank you for all you do! More

by marrjacqueline
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Bingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2024 -

Crest Volvo Cars responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

Mar 08, 2024 -

marrjacqueline responded

Top-notch service that’s the way to go!

Helpful
March 02, 2024

I was pleasantly surprised. The service and the staff were exceptional, The waiting room was clean and comfortable. The communication was great, in regards to my Volvo. That ma More

by C Burrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarryd Roberts
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Mar 04, 2024 -

Crest Volvo Cars responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

Helpful
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