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Crestmont Buick GMC

Beachwood, OH

4.3
485 Reviews
Receive The Crestmont Experience Today Our team is committed to providing you with the highest standard of customer service. We look forward to meeting you and helping you find your dream car, truck, or SUV near Cleveland. If you're ready to get behind the wheel of a new or pre-owned vehicle, begin browsing our available inventory online and schedule a test drive in Beachwood today!
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25975 Central Pkwy

Beachwood, OH

44122

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Showing 485 reviews

May 23, 2025

The location is convenient, but service mediocre. I waited 10 minutes waiting in line in my care before anyone greeted me. My oil change and first inspection took almost 2 hours. The refrigerator wh More

by RMORG1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
May 22, 2025

Terrible service. Lance Stephenson was very unprofessional. He recommended a new battery in the vehicle that I had just purchased from the dealership not even 3 mon More

by statefan71
Service Price Transparency
Workmanship
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Recommend Dealer
No
Employees Worked With
nathan hull
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Stephenson
May 21, 2025

very professional very courteous, very timely. Very helpful. Greatly appreciate your service. Thank you so much. More

by ed.riley82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance
May 21, 2025

The dealership was clean and everyone was very friendly and knowledgeable of there merchandise the sell person was patience and explained everything clearly. More

by BRIDGETG4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

Ashley was very helpful and attentive. She provided updates while I waited for my car. More

by acarter2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley in Service dept.
May 17, 2025

Working with Lance and the other members of the Service Department was a pleasure. After my car experienced some sudden unexpected issues, I was able to have it worked on immediately. While it actually t More

by CHRISLAW03
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Lance Richardson
May 13, 2025

Service was canceled several times! I was disappointed because employees called off both time I was rescheduled! More

by craigskidz22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley
May 12, 2025

Everyone was amazing at this dealership and it was a smooth process. Would recommend to anyone. More

by thompsonjrluther
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

I’m very satisfied with their services. Very professional and helpful. Highly recommended for anyone who wish to give them a try for their car purchase. Sales manager Nic Saltis is exceptio More

by n**m**d
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nic Saltis, Chris Boger
May 06, 2025

The service department extended itself to complete my service needs. They kept me informed of the progress and the amount of wait time for completion More

by BADEN5540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : EVON OWENS
1
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