
Crestmont Buick GMC
Beachwood, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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The location is convenient, but service mediocre. I waited 10 minutes waiting in line in my care before anyone greeted me. My oil change and first inspection took almost 2 hours. The refrigerator wh I waited 10 minutes waiting in line in my care before anyone greeted me. My oil change and first inspection took almost 2 hours. The refrigerator which was supposes to contain water bottles was empty. I was given no reason that my check engine occasionally comes on. My car was not washed until I asked it to be and it was never dried. More
Terrible service. Lance Stephenson was very unprofessional. He recommended a new battery in the vehicle that I had just purchased from the dealership not even 3 mon Lance Stephenson was very unprofessional. He recommended a new battery in the vehicle that I had just purchased from the dealership not even 3 months prior. He had stated he would check prior to me coming to pick up my vehicle while it was in service. When I got there I had asked him if they had put a new battery in. He had stated that they did not. So Crestmont Buick GMC is that cheap that they cannot put a new battery in a vehicle that I had just purchased 3 months prior to me being there again to have my vehicle in for service. I personally do not recommend Crestmont Buick GMC for your vehicle needs. More
The dealership was clean and everyone was very friendly and knowledgeable of there merchandise the sell person was patience and explained everything clearly. and knowledgeable of there merchandise the sell person was patience and explained everything clearly. More
Working with Lance and the other members of the Service Department was a pleasure. After my car experienced some sudden unexpected issues, I was able to have it worked on immediately. While it actually t Department was a pleasure. After my car experienced some sudden unexpected issues, I was able to have it worked on immediately. While it actually took two trips to the Service Department to resolve the problem, my experience was great! More
Everyone was amazing at this dealership and it was a smooth process. Would recommend to anyone. smooth process. Would recommend to anyone. More
I’m very satisfied with their services. Very professional and helpful. Highly recommended for anyone who wish to give them a try for their car purchase. Sales manager Nic Saltis is exceptio Very professional and helpful. Highly recommended for anyone who wish to give them a try for their car purchase. Sales manager Nic Saltis is exceptionally helpful and professional. They don’t charge any junk fees and/or unreasonable fees. Good luck! More
The service department extended itself to complete my service needs. They kept me informed of the progress and the amount of wait time for completion service needs. They kept me informed of the progress and the amount of wait time for completion More