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Crestmont Buick GMC
Beachwood, OH
594 Reviews
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Our team is committed to providing you with the highest standard of customer service. We look forward to meeting you and helping you find your dream car, truck, or SUV near Cleveland. If you're ready to get behind the wheel of a new or pre-owned vehicle, begin browsing our available inventory online and schedule a test drive in Beachwood today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 594 reviews
Verified Customer
September 09, 2025
Unresponsive to calls in after the sale. Even offered repo my daughter's first car (by mail) even though I called no less then 5 times trying to correct a situation. Even offered repo my daughter's first car (by mail) even though I called no less then 5 times trying to correct a situation. More
by Dtaylor3032
Employees Worked With
September 09, 2025
I have emailed them 5 times and have called and no one returns my call. returns my call. More
by niceng26
September 07, 2025
My service provider was pleasant and very informative. . keep me aware of what was going on. And when my service was done. And more of a pleasure to encounter when I dropped off and picked up. . keep me aware of what was going on. And when my service was done. And more of a pleasure to encounter when I dropped off and picked up. More
by johnsonroosevelt29
Employees Worked With
Connie
September 06, 2025
It was a good day they was nice and and they was fast like how they smile and was very nice like how they smile and was very nice More
by charlesshanklin
Employees Worked With
September 05, 2025
No loaners available fit warranty work. Porter was suppose to come and get me Wednesday morning. I text Mike and left him a voicemail. Got no response. I had to take an Uber to get my car. Porter was suppose to come and get me Wednesday morning. I text Mike and left him a voicemail. Got no response. I had to take an Uber to get my car. When I got to dealership, I found out Mike was out of the office. The communication to come and get me fell through the cracks. I told service I should be compensated for the Uber fare. I was told they could not do that, but they would add a credit to my account for the Uber fare. I told them the credit should be more so they gave me a $50 credit. Should have procedure in place so this does not happen. More
by Christiwallar
Employees Worked With
Mike
