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Crestmont Buick GMC

Beachwood, OH

Overview
Employees
Reviews
Vehicles
4.3
184 Reviews
Receive The Crestmont Experience Today Our team is committed to providing you with the highest standard of customer service. We look forward to meeting you and helping you find your dream car, truck, or SUV near Cleveland. If you're ready to get behind the wheel of a new or pre-owned vehicle, begin browsing our available inventory online and schedule a test drive in Beachwood today!
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25975 Central Pkwy

Beachwood, OH

44122

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Showing 184 reviews

May 03, 2024

The salesmen were very easy to work with, professional, personal, and efficient throughout the entire process More

by meridith.jochum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Hull
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May 03, 2024

I had a great experience at Crestmont Buick! Everyone was extremely helpful and made the process of getting a new lease seamless! More

by morganj
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amos Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024

I paod for parts some of which were supposed to be in 2 weeks ago. I haven’t been contacted by my service rep. What did I pay for? More

by Danieldreyfuss
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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May 02, 2024

Everyone was helpful. Mechanic was great since what I needed repairing was a 1990 Reatta. More

by harvey15
Recommend Dealer
Yes
Employees Worked With
None of the above
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May 01, 2024

The staff at Crestmont was excellent in all phases and we were satisfied with the entire visit More

by jy73doc
Recommend Dealer
Yes
Employees Worked With
Hannah and Nate
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May 01, 2024

Polite, Patient and Professional. Delivered outstanding service from start to finish. It was the best experience I've ever had. More

by tmerritt607
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amos Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Carpenter
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April 30, 2024

Trusted and reliable service team! Will continue to trust them with my scheduled maintenance. Thank You! More

by robynrogers715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Each one rated 5 out of 5 stars
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April 30, 2024

Dan & Hannah were professional, courteous & prompt. My service was completed on time and on budget. More

by david.n
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan, Hannah
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April 29, 2024

Great customer service! Was addressed as soon as I came in the door. I felt that I was special and wanted me to be satisfied More

by twinladyv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 29, 2024

Disappointed over final purchase price of vehicle was given a rebate then removed on sale More

by jcipollone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amos Cruz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Svobada
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Apr 29, 2024 -

Crestmont Buick GMC responded

We are sorry that you are disappointed. Unfortunately you did not qualify for the "rebate" you mentioned. I also feel the need to express that the sale lapsed over 2 months and Manufacturers change incentives every month. When you placed the deposit the programs were different. We appreciate your business.

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