Crestmont Buick GMC

My new lease Buick GMC Beachwood gave me a very attractive lease plan on a 2017 GMC Terrain. Sean Prude was agreeable to work with as was their General Manager an Buick GMC Beachwood gave me a very attractive lease plan on a 2017 GMC Terrain. Sean Prude was agreeable to work with as was their General Manager and finance person. Hoping their service department is as easy to work with as their sales department. More

Never has buying a car been so Ez Sean was great he even brought the car TO ME to test drive .nothing but great customer serivice from him even after i bought the i caught a flat and n Sean was great he even brought the car TO ME to test drive .nothing but great customer serivice from him even after i bought the i caught a flat and needed a special tore he took car of it for me so much great service im buying all mt cars from him lol More

SIMPLY AMAZING THANK YOU THANK YOU THANK YOU is all I can say to my energetic professional knowledgeable sales man Sean Prude! Sean went above and beyond my expectat THANK YOU THANK YOU THANK YOU is all I can say to my energetic professional knowledgeable sales man Sean Prude! Sean went above and beyond my expectations for a salesman. Sean convinced me to switch from Cadallic to Buick while making sure I had a car that was a great fit for me. I am a sucker a for a good crossover but needed something small so when I saw the Buick Encore I knew it was the perfect car for me. Sean was very knowledgeable and took into consideration what I wanted to spend as well as the color and series I was interested in. He kept me updated every step of the way from showing me the car to signing my name on the dotted line with finance. His bubbly down to earth personality made me feel right at home and secure with making such a large purchase. I was worried that a salesman would try and take advantage because I'm an older woman. Thank you so much Sean Prude and my beautiful Encore was everything you told me it would be. More

Bought a new car and enjoyed the service I had a wonderful experience salesman Sean Prude was fantastic would recommend people to see him about getting a car. He was very knowledgeable and fr I had a wonderful experience salesman Sean Prude was fantastic would recommend people to see him about getting a car. He was very knowledgeable and friendly couldn't ask for a better salesman. More

Outstanding Customer Service! As a consumer, one of the most important things to me is excellent customer service. It's definitely something I'm willing to pay for and hope I recei As a consumer, one of the most important things to me is excellent customer service. It's definitely something I'm willing to pay for and hope I receive when deciding where to spend my dollars. Sean Prude not only delivered, but exceeded my expectations by going above and beyond to make sure I was confident and comfortable with my decision. I was so impressed by his extensive knowledge, genuine concern and eagerness to make sure I was happy that I referred him to three other family members including my mom. So not only did he impress me, but my mom thought he was amazing too! Thank you Buick/GMC of Beachwood for having the wherewithal to have such an Outstanding Salesman like Sean Prude on your staff!! More

Wonderful Experience Contacted the dealership and directed to Sean Prude. I shared with Mr. Prude my desires. He offered two vehicles with great prices. I was given an Contacted the dealership and directed to Sean Prude. I shared with Mr. Prude my desires. He offered two vehicles with great prices. I was given an appointment to meet with the Finance Department. When I arrived, finance was ready, I was ready, documents were signed and I was on my way in my new car! Because time is so valuable, I was thrilled that I had a brand new car with all the features I really wanted in record time! Thank you Mr. Prude for a fabulous experience! Thank you Buick GMC of Beachwood for a beautiful facility. More

GMC Terrain Lease The entire staff was welcoming. Ray Hewston, the sales associate was great, Dan Musa, the sales manager worked hard to get me a deal that I was comfor The entire staff was welcoming. Ray Hewston, the sales associate was great, Dan Musa, the sales manager worked hard to get me a deal that I was comfortable with to get me into my new Terrain, Aaron Stancato is the employee that got me to come to the store in the first place, GM Justin Yelling introduced himself and personally thanked me for my business, and Vicki in finance explained all the paperwork quickly but thoroughly. Awesome experience! More

Buyer Beware On a snowy December day, my father went in to purchase a car. Things were shady from the beginning. When he wanted to take the car on a longer test dr On a snowy December day, my father went in to purchase a car. Things were shady from the beginning. When he wanted to take the car on a longer test drive, he was told that they follow a certain route for test drives. After purchasing, he found out that the heat didn't work, which could be why they didn't want him driving for a long test drive. This also prevented him from defrosting the windshield as he drove it home. When he called the dealer, they told him to bring it back for repair. The car also had a nonfunctioning rear door, hatch, and window, which he also told the sales person when he called. When he returned for the repair, they handed him an estimate for $1000 in repairs, instead of rectifying the situation. This was a classic situation of bait and switch. Later he realized that the XM radio didn't work. XM tried to fix it over the phone but referred him to the dealer because they could not get it to work. When I spoke to the sales manager, Dan, about the multiple issues, I was told that my father purchased a "cheap car" and asked what I expected. I expected a safe vehicle for my dad to drive after spending over $7000. The sales person certainly did not refer to the car as "cheap" when my father paid for it. Upon meeting with the General Manager about this issue, we were offered a discount for the repairs. The GM was professional and understanding, but did not resolve the issue to our satisfaction. If you plan on spending your hard earned money on a car, do not go to this dealer. It will be a waste of time, energy, and money. This sale was disappointing, to say the least. I highly discourage any consumer to do business with Buick GMC of Beachwood. More

Concerned dealership I was very impressed with the way I was treated at this dealership especially one saleman Mr. Sean prude which went out of Jo's way to make sure I was I was very impressed with the way I was treated at this dealership especially one saleman Mr. Sean prude which went out of Jo's way to make sure I was happy with the deal he gave me .I will highly recommend the dealership to all my friends. Clinton price More

our experience buying our new Terrain at GMC. We had a terrific experience meeting and working with Sean Prude. Sean was very helpful and knowledgeable about the product. He made our experience We had a terrific experience meeting and working with Sean Prude. Sean was very helpful and knowledgeable about the product. He made our experience pleasant and enjoyable. No stress here!! More