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Crestmont Buick GMC - Service Center

Beachwood, OH

4.0
221 Reviews

221 Reviews of Crestmont Buick GMC - Service Center

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March 28, 2024

The staff was very friendly and professional. The waiting room was very pleasant and had delicious refreshments. More

by joan.cade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig - Service
March 26, 2024

Great experience, fixed my car in timely fashion Experienced team Who think of customer first More

by TRNKUSOVA
Recommend Dealer
Yes
Employees Worked With
Lisa Burton, Mike Wonder, Sam Cabrera
March 16, 2024

The service was amazing from Hannah keeping me informed day to day. To the door to door service by Mr Berzin. Would highly recommend. More

by Magruder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
March 15, 2024

There were rusted rotors installed on my vehicle and my brakes have been squeaking since installation and he refused to assist More

by shayg45
Recommend Dealer
No
Employees Worked With
Dan
March 15, 2024

All the people were very nice and helpful and easy to work with. I enjoyed dealing with them because they cared about my business. More

by toolmanrussell
Recommend Dealer
Yes
Employees Worked With
Several people
March 11, 2024

Everyone was pleasant . They answered all questions I asked They also found a rattling noise and corrected the problem More

by dave-con
Recommend Dealer
Yes
Employees Worked With
Hannah
March 07, 2024

The service department I've been trying to get in touch with for 4 weeks now and I don't get a reply. Even emailed sales rep over a month ago and no reply. Also left voicemail for GM no reply. More

by sledge4cp
Recommend Dealer
No
March 06, 2024

The communication is poor I've spent over $4000 to have my car serviced Starting at the beginning of January My car as of now is at the dealer The problem has not been resolved I'm very very disappointed a More

by bacon0033
Recommend Dealer
No
Employees Worked With
Hannah
March 06, 2024

Pleasant Okay it was a pleasant experience overall and I would use them again for service More

by chris.thierrin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
February 26, 2024

Professional,reliable,punctual Good job. Good job. Good job Keep it up. Keep it up. Thank you. More

by MEHTAA1
Recommend Dealer
Yes
Employees Worked With
Hannah
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