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Crestmont Buick GMC - Service Center

Beachwood, OH

4.0
220 Reviews

220 Reviews of Crestmont Buick GMC - Service Center

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February 02, 2024

I was able to get a last minute appointment. Service was done quickly and well. More

by jmbfried
Recommend Dealer
Yes
Employees Worked With
Craig
February 02, 2024

She was very helpful and courteous She was helpful and even took me up to the cashiers to pay More

by myhonors
Recommend Dealer
Yes
Employees Worked With
Lady
February 02, 2024

Service was great and the wait-time was not unreasonable. However, I am used to driving premium cars, so I am accustomed to having my car picked-up and dropped-off for service. Having to do it myself is no More

by CvG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHARON LEWIS, JOSHUA QUESENBERRY
February 02, 2024

The service managers at Crestmont GMC provides excellent service. After the job is complete, a breakdown of all the vehicle services is provided to the customer. Also, they provide courtesy shuttles to from More

by TYSHAUNCLEVELAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig, SHARON LEWIS, JOSHUA QUESENBERRY
February 02, 2024

My husband took the car in for a oil change and he said everyone was great More

by Imhot4toys
Recommend Dealer
Yes
February 02, 2024

The person I worked with was very nice and courteous. He answered all my questions and did his best to get the part needed for my car More

by dave-con
Recommend Dealer
Yes
February 02, 2024

They took my truck don’t nobody go to this place they rob people of there vehicles and is not good with communication this place is horrible a big rip off More

by donellawilliams87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Weaver, VICTORIA CARRUBBA, ANTHONY RIES, JUSTIN YELLING, SHARON LEWIS, JOSHUA QUESENBERRY, CHRISTOPHER RESEK
February 02, 2024

Needed my car done by a certain time and they were able to accommodate me. More

by rachel_longsworth
Recommend Dealer
Yes
February 02, 2024

I scheduled a recall appointment online, then called the dealership service department and asked them to check the recall to make sure the service was going to be done. After waiting an hour they came back More

by WHITEETTA
Recommend Dealer
No
June 19, 2015

Great customer service! Service department noted my concerns, addressed my questions and went beyond to assure my driving experience would be trouble free. Everyone in deale More

by Ms.J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Difino, Rich Pavick
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