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2,044 Reviews of Crestmont Hyundai - Service Center
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August 03, 2025
Some of the worst communication I have ever seen. I dropped off my car to get work was told that I would've been called middle of next week to let me know what they found and what was going on. Didn' I dropped off my car to get work was told that I would've been called middle of next week to let me know what they found and what was going on. Didn't get a call back until I emailed and called first Was not explained what was going to be done to my car in any detail. More
by jjposko
Verified Customer
July 29, 2025
They're quick and collaborative. I own a Genesis and the experience is catered to the Hyandai brand and not to the luxury brand. They need to have a separate Genesis dealer with am I own a Genesis and the experience is catered to the Hyandai brand and not to the luxury brand. They need to have a separate Genesis dealer with amenities geared towards a luxury brand owner. More
by pfielding6
July 29, 2025
Disappointed that I was told nothing is wrong with my car. Something is wrong with it. Felt like I was just a joke to that guy. car. Something is wrong with it. Felt like I was just a joke to that guy. More
by tina.duta
Employees Worked With
July 26, 2025
This dealership is the best. Best service best in sales. The staff is wonderful and very friendly Best service best in sales. The staff is wonderful and very friendly More
by athenadavis53
July 19, 2025
Tools them my brakes have squeaked ever since I bought the car but only in reverse. Made sure valet heard it and he relayed it to service. They were unable to 'replicate' noise. So brakes still squeal. the car but only in reverse. Made sure valet heard it and he relayed it to service. They were unable to 'replicate' noise. So brakes still squeal. More
by giuafamily
July 17, 2025
Brendan is world class and takes great care of his customers. He’s polite and super responsive. customers. He’s polite and super responsive. More
by E
Employees Worked With
July 16, 2025
I should not have had to make 3 trips to get my car serviced. 1 trip should have been enough! serviced. 1 trip should have been enough! More
by Steve
Employees Worked With
July 15, 2025
I've had terrible Hyundai experiences. Ganley norrh Olmsted looked in my eyes and told me I have a 100k warranty. They screwed me on my loan by cost me 5% more and endless service problem. Ganley norrh Olmsted looked in my eyes and told me I have a 100k warranty. They screwed me on my loan by cost me 5% more and endless service problem. BUT my experience at Crestmont. The most amazing service experience I've ever had. The guys were unreal. Great team. Nice. Knowledgeable. Most of all. They were transparent on how long things will take. No xxxxxxxxx. Everyone that I met was so nice to me and my dog. Great experience and if the person that cuts the checks reads this. I can think of like 10 guys that need bonus checks. Make sure that gets done. Thanks. More
by drew.massa
July 15, 2025
Derek made our visit quick and painless. He was friendly and efficient 10 out of 10 would recommend. He was friendly and efficient 10 out of 10 would recommend. More
by D.rock2125
Employees Worked With
July 15, 2025
Nice service Brendan was a cool guy and and nice. Service was pretty quick got in and out Service was pretty quick got in and out More
by rogerslynchai19
