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Crestmont Hyundai - Service Center

Brunswick, OH

4.2
2,056 Reviews

2,056 Reviews of Crestmont Hyundai - Service Center

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August 07, 2025

Derek was awesome! Answered all my questions and was able to get my vehicle in quickly. Will def work with Derek again!! More

by lriczo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William O'Dell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

Going to make a third trip to get my car fixed. Got to order another part. Could not have done it the first time? More

by ecarpenzoom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Aslan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2025

Not happy we had to take a day off work to have our car horn serviced. We just bought the car “certified”. But found out a few weeks later the horn was broke. More

by cboy28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2025

Some of the worst communication I have ever seen. I dropped off my car to get work was told that I would've been called middle of next week to let me know what they found and what was going on. Didn' More

by jjposko
Recommend Dealer
No
Employees Worked With
Brendan Flynn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan Flynn
July 29, 2025

Disappointed that I was told nothing is wrong with my car. Something is wrong with it. Felt like I was just a joke to that guy. More

by tina.duta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Aslan
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2025

They're quick and collaborative. I own a Genesis and the experience is catered to the Hyandai brand and not to the luxury brand. They need to have a separate Genesis dealer with am More

by pfielding6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Moeschl
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Aslan
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

This dealership is the best. Best service best in sales. The staff is wonderful and very friendly More

by athenadavis53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Aslan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
William O'Dell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2025

Tools them my brakes have squeaked ever since I bought the car but only in reverse. Made sure valet heard it and he relayed it to service. They were unable to 'replicate' noise. So brakes still squeal. More

by giuafamily
Recommend Dealer
Yes
July 17, 2025

Brendan is world class and takes great care of his customers. He’s polite and super responsive. More

by E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2025

I should not have had to make 3 trips to get my car serviced. 1 trip should have been enough! More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Aslan
4.0
This rating includes all reviews, with more weight given to recent reviews.