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Crestmont Toyota - Service Center

Pompton Plains, NJ

4.2
139 Reviews

139 Reviews of Crestmont Toyota - Service Center

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August 01, 2024

Daniella was excellent as usual She is very professional caring and definetely listen to what the customer has to say Also the rest of the staff at Crestmont is courteous and helpful More

by franzese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service staff excellent
Aug 12, 2024 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your recommendation. We appreciate your comments about daniella and your experience with us!

June 12, 2024

There are two incidents that reflect on the competence and professionalism' of this service center. #1 - This service center is the only place we have ever taken our 2016 Toyota RAV4 for an oil change. More

by philipprekel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mongiovt
April 25, 2024

The the service at Crestmont is always top notch from start to finish. I always get updates and the staff is very pleasant to converse with. A+ More

by mario.zimbardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric from service
April 19, 2024

The dealer was very efficient and promptly serviced my vehicle much faster than expected, only issue I ran into was I was enjoying reading a book on their waiting room and the dealer had my car finished b More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
March 07, 2024

Crestmont always has provided superior service on my 2015 Tacoma. I recently bought the 2025 Tacoma Sport from Crestmont and waiting for it to arrive. More

by John Rodrigues
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Denman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2023

I have always received great and courteous service at Crestmont Toyota. I would highly recommend them More

by topgundad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2023

We highly recommend Paul in sales, Mike E. in service & Elliot in rentals. All 3 men .. & the service valet too are pleasant, helpful & efficient. We would not hesitate to work with these ge More

by Lisa & Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
September 28, 2023

Very pleased with everything that needed to be done with my Tundra. The service center and the staff are wonderful. More

by bebe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Willis
June 29, 2023

They have deteriorated immensely since Roger W. and his son Craig left. I stayed with them for about a year and every time I went in for an oil change, All of the assistant service managers were More

by pissed-off tom
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Abraham Lincoln
December 29, 2022

Service Center very unorganized and not focused on the Customer. Dropped off car at 6:45am for a 8:30am service appt, and not even looked at by 2:30pm. Lost a whole day waiting for the car. Manager said t More

by tomg3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
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