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Crestmont Volkswagen

Pompton Plains, NJ

Overview
Reviews
Vehicles
4.9
130 Reviews
Hi there. Thanks for considering us for your next new or pre-owned Volkswagen. We're here to make sure you have a good time purchasing and owning your Volkswagen. We have been serving our customers here in Pompton Plains and surrounding areas for many years, with high quality products and services. If you can't find the vehicle you're looking for, we'll find it for you! You can also schedule a test drive or contact us here at the dealership with any questions you may have. We also offer top of the line automotive service to all of our customers. Our state of the art facility features the most current diagnostic and repair equipment available. Whether you are in need of regular routine maintenance or major work, schedule your next service appointment today. We offer shuttle service for our Service customers or you can enjoy free WiFi in our comfortable lounge area while you wait for your vehicle.
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730 State Route 23

Pompton Plains, NJ

07444

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Showing 130 reviews

February 07, 2026

Everything that I prescribed before belongs to Crestmont Volkswagen Pompton Plain NJ Was excellent & fast service ! More

by Pantelis Lenas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. David.
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February 07, 2026

Excellent communication help for my problem that displayed in my dashboard scrien -with David ( Had of Service Department & prompt service for fixing it from the specialist !! I was happy every tim More

by Pantelis Lenas
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
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January 31, 2026

Great service, very knowledgeable and also accommodating of my tight schedule. Was able to finalize deal over the phone, went in to pick up, was it in less than 1 hour, super quick and efficient! More

by giuseppesalvitti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert
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October 08, 2025

Crestmont VW is an honorable establishment and quite an anomaly in the car dealership business. This is due to people in their Service department like Dave, Mallory and Duke who went above and beyond to he More

by CR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave, Duke, Mallory
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September 18, 2025

Pleasure and always easy working with dealership. Service Department is always professional and kind keeps communication open at all times More

by burke839
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dave Delmonico
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August 15, 2025

I took my car in for its 60K service. When I called to schedule the appointment, I spoke with Anna, who was very polite and provided the exact cost of the service. The servicing itself wa More

by tnaique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna
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August 14, 2025

Great customer service and good communication. It's a small dealership and you feel they are more attentive. More

by Jercann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McCusker- Manager, Frank Bythrow-Sales, Josh Brady- Finance
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August 12, 2025

Your service is great! You are on time, you always perform complementary multi-point inspections and give good recommendations. Thank you!! More

by Ohannesd
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Mallory Biss
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May 29, 2025

Excellent customer service. They keep you updated with repairs. Highly recommended for sales and service. More

by Jercann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Biss, Dave Delmonico
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Jun 20, 2025 -

Crestmont Volkswagen responded

Thank you for your excellent review and for recommending Crestmont Volkswagen for both sales and service. We are glad to hear that you experienced outstanding customer service and that our team kept you updated throughout the repair process. Your feedback means a lot to us and we look forward to continuing to provide you with the same high level of care and support in the future.

April 04, 2025

Professional service representatives who provide good service and take care of my Tiguan very well. More

by agnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Biss, Dave Delmonico
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Apr 23, 2025 -

Crestmont Volkswagen responded

Thank you for the great review! We’re glad to hear that our professional service representatives consistently provide good service and take excellent care of your Tiguan here at Crestmont Volkswagen. Your trust means a lot to us, and we’re proud to be your go-to team for keeping your vehicle in top shape. We appreciate your support and look forward to seeing you at your next visit!

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