Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crestmont Volkswagen
Pompton Plains, NJ
124 Reviews
Hi there. Thanks for considering us for your next new or pre-owned Volkswagen. We're here to make sure you have a good time purchasing and owning your Volkswagen. We have been serving our customers here in Pompton Plains and surrounding areas for many years, with high quality products and services. If you can't find the vehicle you're looking for, we'll find it for you! You can also schedule a test drive or contact us here at the dealership with any questions you may have.
We also offer top of the line automotive service to all of our customers. Our state of the art facility features the most current diagnostic and repair equipment available. Whether you are in need of regular routine maintenance or major work, schedule your next service appointment today. We offer shuttle service for our Service customers or you can enjoy free WiFi in our comfortable lounge area while you wait for your vehicle.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 124 reviews
February 13, 2012
Our car buying experience was beyond great. We were presented with multiple options upon arrival by our sales person John F. He described each in such detail and offered helpful advice that actually ou presented with multiple options upon arrival by our sales person John F. He described each in such detail and offered helpful advice that actually our end result was much different than the original intent. John got to know us as "individuals", knew our needs and tailored our purchase to satisfy all those in the best way posssible. Dealership staff was professional and curteous. We are grateful for this pleasant experience. Thank you! The Wolfe's More
by agata19
Employees Worked With
John F, John Fletcher
November 16, 2011
Overall good experience - felt straightforward and honest throughout the sales process. I would definitely recommend this dealer to any friends or family who are looking to buy a VW. throughout the sales process. I would definitely recommend this dealer to any friends or family who are looking to buy a VW. More
by Doug Deptula
Employees Worked With
Joe Schanapy, Ned Dolan, Orlando Hernandez
November 12, 2011
It was the 1st car out of a few I wanted to test drive before my decision on which to buy and I liked the car and color and decided that was the one. before my decision on which to buy and I liked the car and color and decided that was the one. More
by Donna J
Employees Worked With
John Fletcher
October 11, 2011
I have been servicing my 2 Jettas with Crestmont since 2009 and I will continue to do so because of their wonderful service department. Joe is GREAT, he schedules my appointments and calls me to explain a 2009 and I will continue to do so because of their wonderful service department. Joe is GREAT, he schedules my appointments and calls me to explain all work thats being done. I swear he knows everything about cars :) He always asks if I need a rental, Joe puts my needs first and makes sure to accomodate me before even scheduling my service. As soon as I get there, I am treated so nicely by everyone. Dave and Joe are so friendly and get my vehicle done in such a quick time frame. I have shown up sometimes without an appointment and Dave has always taken care of me, if it's tires, etc he always helps me. Bob Gross the service manager introduced himself to me and told me if I had any questions about anything or needed anything in general for my Jettas to please notify him, I thought that was so professional of him. I always have such a Wonderful experience there and thats why I am a loyal returning customer. LOVE these guys!! More
by linda07424
Employees Worked With
Joe Fallivene David Baker Bob Gross
