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Crestview Cadillac, Inc. - Service Center

Rochester, MI

4.6
402 Reviews

402 Reviews of Crestview Cadillac, Inc. - Service Center

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May 10, 2024

Crestview Cadillac GM dealer ship location in Rochester Hills, MI, service department office available in here. More

by prasad.pedapati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
May 13, 2024 -

Crestview Cadillac, Inc. responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 07, 2024

My tv was broken after I left but couldn’t prove it happen there. Been wanting a Escalade my whole life . Not good experiences would rather go back to ford More

by tswazy17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The whole department needs a change but no one will ever look at this or take constructive criticism
May 09, 2024 -

Crestview Cadillac, Inc. responded

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact us at (248) 841-4166 when you have an opportunity, and we will be more than happy to try and turn your experience around.

May 05, 2024

Even it was same day make an appointment,I could make it ,very kind staff and loved it. More

by jinny paeng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron was very kind.
May 08, 2024 -

Crestview Cadillac, Inc. responded

We really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

May 05, 2024

Maintenance was done in a timely manner and the techs were very pleasant and considerate of an 85 year old woman who knows very little about what is needed and when. More

by RJRINEHT08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro
May 08, 2024 -

Crestview Cadillac, Inc. responded

Thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 05, 2024

The repair of the driver door handle was completed successfully. I was surprised how long it took to get the part and it took me calling the service center to find out the part had arrived. The instal More

by rickjayroe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
May 08, 2024 -

Crestview Cadillac, Inc. responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 04, 2024

Chris is awesome. He is Professional, Courteous, Thorough, Friendly, Quick, Knowledgeable, Personable, Honest, Understanding, Awesome, Passionate, Sincere, Kind, Easyg More

by AMANNI1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
May 07, 2024 -

Crestview Cadillac, Inc. responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 03, 2024

Excellent customer service very pleased will continue to have my car serviced at this location More

by pistolpete55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
May 07, 2024 -

Crestview Cadillac, Inc. responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 03, 2024

I was preparing for a trip and at 3:00 pm a notification popped up I drove straight to the dealer to see if it was safe to drive to the airport or needed to take Uber. They immediately tested the system a More

by RPCOLLINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
May 07, 2024 -

Crestview Cadillac, Inc. responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2024

A little vague on answers to the questions I had regarding pricing. but other than that I was happy. More

by keldubry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro
May 04, 2024 -

Crestview Cadillac, Inc. responded

Thank you for sharing. We will use this feedback to better at answering questions. We appreciate your honesty and business. Thank you and enjoy your weekend.

May 02, 2024

My trip to the dealership was very pleasant got me in and got me out in a timely manner More

by GAILGIBBS567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Crestview Cadillac, Inc. responded

Hi there, we are very happy to have provided you with such a positive experience!

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