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Criswell Maserati - Alfa Romeo

Germantown, MD

4.7
556 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
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19570 Amaranth Drive

Germantown, MD

20874

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Showing 556 reviews

June 21, 2017

New Alfa Romeo Giulia - Another Great Experience with Karifa I met Karifa Mara few a years ago when he helped me lease a vehicle from another dealership. His attentiveness to all my needs, patience in hearing al More

by PT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krystie Zhang
Jun 21, 2017 -

Criswell Maserati - Alfa Romeo responded

PT, What a great and thoughtful review! We do try and make the experience an enjoyable one as it should be when you are buying this level of car. Thank you for being patient with us as we were also very busy that day but we are glad that our efforts to make the process was easy and memorable. Now go make some memories with your new Italian toy!! Best regards, The Criswell Maserati Alfa Romeo Team

June 09, 2017

Maserati Experience My experience at Maserati was FANTASTIC. Karifa made the whole buying experience a breeze. he was very professional and a wonderful guy to work with. More

by Abiola ayodeji
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2017 -

Criswell Maserati - Alfa Romeo responded

Abiola, Welcome back to the world of combustible engines! And what an engine to choose! We are happy that the sales processes was comfortable and enjoyable...the way it should be! Best regards, The Criswell Maserati Alfa Romeo Team

June 06, 2017

Classy Dealership Great team at Criswell. James did everything he said he would even picking me up to take me to the dealership. Car was flawless. Would definitely give More

by Christopher Wilkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2017 -

Criswell Maserati - Alfa Romeo responded

Chris, Thank you for coming all the way down to Maryland to pick up your new ride. Hopefully your ride home was a fun one! Best regards, The Criswell Maserati Alfa Romeo Team

June 03, 2017

Making it easy Been thinking of a ghiblia qs4 for some time giving up a Porsche to do it Karifa made it easy always keeping me informed never in an aggressive mann More

by Formula-one
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krista in finance was great, Scott Oliver
Jun 03, 2017 -

Criswell Maserati - Alfa Romeo responded

Formula-one, Best car buying and best car driving experience is what we like to deliver. Thank you for your review. Congratulations to you and your wife on your new Maserati. From Karifa and the rest of us here we thank you for your business. Best regards, The Criswell Maserati Alfa Romeo Team

May 31, 2017

An Enjoyable Experience Unlike other dealerships I visited when searching for a new car, I found the experience relaxing and more importantly the whole process transparent. More

by Phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2017 -

Criswell Maserati - Alfa Romeo responded

Phil, No games and transparency is what we strive for besides getting you to fall in love with one of the coolest cars out there at the moment. Enjoy your new Giulia and thank you for the business and the review. Best regards, The Criswell Maserati Alfa Romeo Team

May 30, 2017

Awesome Car Buying Experience When I entered Criswell Maserati of Germantown, I was immediately greeted by a friendly sales representative, James Tan. He listened to my needs and More

by Denise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2017 -

Criswell Maserati - Alfa Romeo responded

Denise, From James and the rest of us here, it was truly a pleasure meeting you. All of us are so happy we were able to get you the car of your dreams!! Best wishes, The Criswell Maserati Team

May 29, 2017

New car purchasing If you like Maserati, this is a great place to come and build your very own. We purchased a 2017 Levante from Criswell Maserati. The whole experience More

by Yuetao Liao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2017 -

Criswell Maserati - Alfa Romeo responded

Yuetao Liao, Thank you for the 5 star review of James and Criswell Maserati. We are happy you got the exact vehicle you wanted smoothly and painlessly. We are pleased you are loving the Levante as well. Great coup for us as well moving from the German SUV to the Italians!! Ciao, The Criswell Maserati Alfa Romeo Team

May 26, 2017

BEST CAR BUYING EXPERIENCE BY FAR! Karifa was AWESOME! He took time to explain to me every detail I needed to know before deciding to buy a Maserati. He was never pushy or aggressive. More

by lilsarg22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2017 -

Criswell Maserati - Alfa Romeo responded

lilsarg22, AWESOME! and details are what we strive for. Thank you for the 5 star review. Enjoy your Italian sculpted piece of art. Best regards to you and your wife, The Criswell Maserati Alfa Romeo Team

May 24, 2017

Great Experience It was a pleasure working with Chuck, Rob and Omar. The best car buying experience I've ever had. Everything went smooth. No pressure on anything and More

by Ronas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Stwodah, Chuck Lewis
May 26, 2017 -

Criswell Maserati - Alfa Romeo responded

Ronas, This means a lot to us coming from one service industry professional to another. We are glad you are happy with you new vehicle and thank you for your continued business. Best regards, The Criswell Maserati Alfa Romeo Team

May 23, 2017

New Maserati/Thanks Karifa Pleasure working with Karifa! Super polite and experienced gentleman who knows what he is doing! Highly recommended dealership,very clean ,great atmo More

by boris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2017 -

Criswell Maserati - Alfa Romeo responded

Boris, Of course Maseratis!!! Enjoy your new ride and thank you for your business and patience as we worked the deal out. Best regards, The Criswell Maserati Alfa Romeo Team

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