Back

Criswell Maserati - Alfa Romeo

Germantown, MD

4.7
554 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
Contact Dealership

19570 Amaranth Drive

Germantown, MD

20874

Directions

By Type

Showing 554 reviews

December 27, 2016

EXCELLENT SERVICE Alberto took great care of me . He listened to me and made the whole experience very pleasant would reccomend him to all my friends i will definit More

by britboss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2016 -

Criswell Maserati - Alfa Romeo responded

Britboss, Thank you coming back. Even though we sold the first one you were looking for, we are glad we found something that worked out. From one business owner to another we do appreciate your business. Best regards, The Criswell Maserati Alfa Romeo Team

December 15, 2016

I worked with Karifa Mara and it was a great experience Karifa was very knowledgeable and had a pleasant experience in dealing with Criswell Maserati. Dealer was friendly and there was no pressure. I would More

by MB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karifa Mara
Dec 21, 2016 -

Criswell Maserati - Alfa Romeo responded

MB, Glad to hear we made your experience a pleasant one, that is our goal! We hope you are enjoying your new Italian sculpted piece of art. Best wishes to you and yours this holiday season. The Criswell Maserati Alfa Romeo Team

December 14, 2016

Excellent! My husband and I recently purchased a used vehicle from this dealership and Chuck was our sales person. We had a great experience, talking back and fo More

by jess0419
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Lewis
Dec 21, 2016 -

Criswell Maserati - Alfa Romeo responded

Jess, Thank you and your husband for the business, this review and your recommendations. We pride ourselves in doing our best in making this a pleasant processes and it seems we did met our goal on this one! From Chuck and the rest of us here, happy holidays and have a great new year. The Criswell Maserati Alfa Romeo Team

November 18, 2016

Karifa at Criswell Masrati is the Best! Karifa took the time to explain to me everything I need to make an informed decision. He walked me through the entire product line and helped me get m More

by howard teger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
Nov 19, 2016 -

Criswell Maserati - Alfa Romeo responded

Howard, Thank you for your review. Now that a couple days have past, hopefully your new Ghibli giving you more and more enjoyment...especially now that you have the one you bought and not the loaner :) Best regards, The Criswell Maserati Alfa Romeo Team

November 18, 2016

great experience great job Karifa. you were very responsive. made the buying experience painless and easy. even though I didn't come to the dealership, you made the More

by wtownsend
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
Nov 19, 2016 -

Criswell Maserati - Alfa Romeo responded

wtownsend, Thank you for your review and your business. We specialize in easy transaction!!! Enjoy your new to you car. Best regards, The Criswell Maserati Alfa Romeo Team

November 17, 2016

Chuck- Great Experience! Everyone went above my expectations I went to the dealership last month looking for Ghibli and my sales rep was Chuck. He was professional, patient and courteous throughout the entire pr More

by Rahul J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Lewis
Nov 19, 2016 -

Criswell Maserati - Alfa Romeo responded

Rahul J, We certainly try to make this a fun purchase, as it should be. Enjoy your new Ghibli and thank you for the great review of Chuck and the dealership. Best regards, The Criswell Maserati and Alfa Romeo Team

November 14, 2016

Excellent customer service The sales specialist Karifa Mara was exceptional with his customer service. His professionalism was great, very courteous and with great smile. I reco More

by Pradeep Dhakal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
Nov 15, 2016 -

Criswell Maserati - Alfa Romeo responded

Pradeep, We aim to put smiles on your face too..Karifa loves what he does so it shows. Thank you for the timely review and congratulations on your new Maserati! Best regards, The Criswell Alfa Romeo Team

November 07, 2016

Great, service by Karifa Mara We had the best experience with this dealership and mainly with Karifa Mara- our sales person. He was great in every aspect and very professional. H More

by Carla Luis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
Nov 08, 2016 -

Criswell Maserati - Alfa Romeo responded

Carla Luis, Granturismo for a Gran(d) experience!!! Thank you for your 5 star review of Karifa and the experience you had here. Enjoy your new piece of Italian art!! Best regards, The Criswell Maserati Alfa Romeo Team

November 06, 2016

New car review Karifa Mara has been an excellent salesperson, very cordial, very good manners. We had lots of common things to discuss about diversity and about Fran More

by shelleycar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
Nov 08, 2016 -

Criswell Maserati - Alfa Romeo responded

shelleycar, Great car!!! Great review and Great experience!!! Thank you for your review. We all try our best to make it one to remember; since you are getting such a gorgeous and fun vehicle, the process should be the same. Best regards, The Criswell Maserati Alfa Romeo Team

November 04, 2016

Excellent service Karifa Mara is one of the best specialist I have ever met. Very well mannered,helpful and on time with everything. Answered all my questions with no More

by Markia312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
Nov 08, 2016 -

Criswell Maserati - Alfa Romeo responded

Markia312, Thank you for your review of Karifa, our dealership and your future recommendations as well. We do try and make this process as enjoyable as it was meant to be. We are happy you are happy with us!! Best regards, The Criswell Maserati Alfa Romeo Team

...
45
...