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Criswell Maserati - Alfa Romeo

Germantown, MD

4.7
554 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
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19570 Amaranth Drive

Germantown, MD

20874

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Showing 554 reviews

September 29, 2016

Great sales team I purchased a 2016 BMW X5 from Criswell Maserati. The service I received from Karifa and his manager was professional and beyond my expectation. I a More

by Sten Adams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
Oct 01, 2016 -

Criswell Maserati - Alfa Romeo responded

Sten, Thank you for the 5 Star review and the recommendation. We hope you enjoy your X5 for many years to come. Best regards, The Criswell Maserati Alfa Romeo Team

September 25, 2016

Good customer care Excellent service from karifa Very friendly staff and calling back to find out how satisfied with the car. Karifa is caring and ready to answer ques More

by Shaik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
Oct 01, 2016 -

Criswell Maserati - Alfa Romeo responded

Shaik, Thank you for the review. We certainly are glad you satisfied with your purchase and will be driving this Italian sculpted piece of art as it is mean to be driven. All of us are here to answer your questions at any time. Best regards, The Criswell Maserati Alfa Romeo Team

September 24, 2016

Used Vehicle Purchase I had a great experience at Criswell Maserati, thanks to a diligent and experienced sales man, Karifa Mara. He made the experience a pleasure and I le More

by Robert Trimigliozzi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
Sep 24, 2016 -

Criswell Maserati - Alfa Romeo responded

Robert, Thank you for the flattering review. We understand that buying a car should be an experience to be remembered, in a good way. Congratulations on the other new event coming up as well!!! Best regards, The Criswell Maserati Alfa Romeo Team

September 20, 2016

best sales person This people get best deal, and mr karifa is so sweet and very knowledgeable. It was our first bmw and he helped us a lot. More

by Patel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
Sep 20, 2016 -

Criswell Maserati - Alfa Romeo responded

Patel, Thank you for the 5 star review. We were able to make it the second time around! Although this was your second visit for the car you wanted this time it worked out and we are happy we were able to make you the deal. Best regards, The Criswell Maserati Alfa Romeo Team

September 18, 2016

Outstanding! Alberto's knowledge and honest approach..... Alberto was extremely patient allowing me to decide which vehicle would work best for me without any pressure selling techniques. His sincerity of lo More

by Pernell Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2016 -

Criswell Maserati - Alfa Romeo responded

Pernell, Thank you for your great review. They say patience is a virtue so we try to make this a daily practice. We are glad you were able to pick out a Maserati that fit you and your wife's wants. Hopefully the drive back was as fun as the purchase experience. You get a 6 rating as well!!! Best regards, The Criswell Maserati Alfa Romeo Team

September 13, 2016

Karifa - Personal sales experience customized to meet the ne I went car shopping at Criswell Maserati in Germantown last Saturday to look for a new vehicle. We were greeted by Karifa Mara, with whom we had sp More

by MMA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
Sep 14, 2016 -

Criswell Maserati - Alfa Romeo responded

Mr and Mrs Amissi, Thank you for your spectacular review of Karifa and of your purchase experience. We are so happy to have you part of the Criswell Maserati Family. Hopefully your ride back to Virginia was as just as exhilarating as your experience here. Enjoy your new Italian sculpted piece of art! Best regards, The Criswell Maserati Alfa Romeo Team

September 09, 2016

Karifa is the man Karifa was an incredible sales man. I have been searching for the right car for months. Karifa helped me find the right car at the right price. I b More

by Clovett56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
Sep 12, 2016 -

Criswell Maserati - Alfa Romeo responded

Clovette56, We agree that Karifa is the man! You are pretty great too..We are glad that we could get you the car you had been looking for. Thanks for the great review. Best regards, The Criswell Maserati Alfa Romeo Team

September 07, 2016

Fantastic Experience We had a seamless and quick experience dealing with this dealership in the lease of our new car. They were extremely helpful and provided a great dea More

by kaugusti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karifa Mara
Sep 12, 2016 -

Criswell Maserati - Alfa Romeo responded

kaugusti, Thank you for your review. We try and make the process easy and transparent like it should be! We all hope you are enjoying your new Maserati. Best regards, The Criswell Maserati Alfa Romeo Team

September 02, 2016

My Saleman is the personification of customer service! This was my first visit to the dealership, and despite I have always have been a proud satisfy owner of several BMWs and Mercedes Benz, I now find my More

by Privetbrooklyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose ( valet / Porter ), Jose Calderone
Sep 02, 2016 -

Criswell Maserati - Alfa Romeo responded

Mr. Santo Domingo, We all here at Criswell Maserati Alfa Romeo thank you for your spectacular review! This is how car buying is supposed to make you feel. We look forward to your next visit. Best regards, The Criswell Maserati Alfa Romeo Team

August 28, 2016

best dealer i bought my dream car from criswell maserati and I'm really happy and also I want to thank to ABIOLA my sales person become my brother More

by engin0634
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ABIOLA , Omar Stwodah
Aug 29, 2016 -

Criswell Maserati - Alfa Romeo responded

Engin0634, Thanks for the "best dealer" review. We certainly hope your dream car brings you enjoyment over the years. It was our pleasure meeting you welcoming you in to the Criswell Maserati and Alfa Romeo family. Best regards, The Criswell Maserati Alfa Romeo Team

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