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Cronin Chrysler Dodge Jeep Ram
Lebanon, OH
211 Reviews
Cronin has been family owned and operated since 1945. We strive for an exceptional customer experience by focusing on integrity, professionalism, and value. Our salespeople are not commissioned, giving the customer confidence that they will be treated fairly throughout the process. We would be excited for the opportunity to earn your business and relationship.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 211 reviews
June 28, 2019
Bad Experience with Online Sales Team I reached out to the dealership to get some numbers for a lease. Super slow to respond to emails and did not even send over numbers. I had to follow u I reached out to the dealership to get some numbers for a lease. Super slow to respond to emails and did not even send over numbers. I had to follow up multiple times. They seemed annoyed I would not come into the dealership until they sent over numbers (who wants to make a trip to the dealership only to get unreasonable numbers?!). After I told them I would not come in until they gave me numbers for a few models, they never responded. When I followed up a few days later, I was told they couldn't get me numbers near my target. I leased a car last year from this dealership before it changed owners and i will say the service has definitely gone down hill. Car buying should be a negotiation, but how can you negotiate when they will not respond to emails promptly? More
by Car123456
Employees Worked With
Robert
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