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Cronin Ford Kia - Service Center

Harrison, OH

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18 Reviews

18 Reviews of Cronin Ford Kia - Service Center

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November 03, 2017

Evaporator Core The service on the evaporator core has exceeded my expectations! I am very happy with the way everything turned out with such an invasive repair. Ever More

by DCNewkirk
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Schnitker
January 05, 2017

Service Excellent Our 2015 Explorer was due for it's 20,000 mile service. I called last week and got it scheduled for Tuesday at 9:30. I arrived at 9:15 and Josh got me More

by Golfmeyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Hopkins
April 06, 2016

Trustworthy Repairs Took my car in for some work and couldn't be happier with that decision. They took their time in explaining what was going on and what needed to be do More

by Kellie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Hopkins, Mack Murdoch, Dean Engle
February 15, 2016

Absolutely amazing service from bell to bell The service at Cronin ford Kia is absolutely amazing, a young man named Mac has helped me the last three times I have been in there. The first two I w More

by Will1962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mac Murdock , Mack Murdoch
May 30, 2014

setting up an appointment for repair I called service dept. to set up a time to bring my escape in for noise in front end . I told person I spoke to that car was still under extended warr More

by chas48
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
someone in service dept.
Jun 09, 2014 -

Cronin Ford Kia responded

We attempted to contact this customer concerning this review to resolve their concern and did not receive a response from them. I let the customer know that I agreed with them that if they reserved a loaner car they should not have to call back in to confirm that one is available. We attempted to take special measures to get this customer in at their convenience and no acknowledgement was received from them that we wanted to resolve this concern. We have also looked at our internal processes so this does not happen again. We did apologize to this customer for the answer they received. Scott Klein Fixed Operations Manager

July 19, 2012

I had my daughter`s car towed there for a no starting problem.we thought is was a computer chip key problem ,but rich told me that his mechanic hit my daughter starter i=on he taurus whit a happer and it More

by marvin dee0man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
josh.rich and jammie
March 22, 2012

The Cronin Dealership consistently offers the best deals and service after the sale. I shop around a LOT before making a decision on the car I want and I have found that EVERY OTHER dealer has their "come More

by RangerTim61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Love
April 06, 2011

Service was prompt. They even washed my car! Service found a serious bearing problem that they fixed at a very reasonable price. The sales manager Jim was very friendly. He knew i was there for a repair More

by papppy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Koren, John Rogers
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