Cronin Hyundai of Nicholasville - Service Center

Kind, empathetic and extremely professional my service advisor Tom Gannon is the best! A very proactive listener who is extremely experienced. advisor Tom Gannon is the best! A very proactive listener who is extremely experienced. More

Friendly staff and clean service department. Made appointment same day and was in and out in less than an hour. Would recommend. Made appointment same day and was in and out in less than an hour. Would recommend. More

Competent, friendly and realistic staff. They have rules, but here you are talking to a person, not a corporation. Even the request to complete this survey was better than Don Franklin! They have rules, but here you are talking to a person, not a corporation. Even the request to complete this survey was better than Don Franklin! More

Easy to make an appointment. Worker kept in touch about progress and finished early. No complaints! Worker kept in touch about progress and finished early. No complaints! More

Quick service but did not care to hear a sales person offer to show me a 25 tuscan. I have a 24 currently and was in for the first oil change even though it rained, i would have liked it to have been t offer to show me a 25 tuscan. I have a 24 currently and was in for the first oil change even though it rained, i would have liked it to have been taken thru the wash bay as my previous dealer did....even when i had a radio question, they offered to take it thru the wash bay More

Very professional, courteous, and informative. The service manager was attentive, and communicated clearly with me through the service visit. The service manager was attentive, and communicated clearly with me through the service visit. More

Fast, efficient and professional! Gave us good feedback about our car and new recommendations! It was a great experience! Gave us good feedback about our car and new recommendations! It was a great experience! More

Great service. Nice technicians. Clean waiting area with WiFi and drinks, Very pleased with this Nice technicians. Clean waiting area with WiFi and drinks, Very pleased with this More

He was very nice. And listened to what I was telling him what was wrong with my vehicle. And listened to what I was telling him what was wrong with my vehicle. More

My wife and I were in Lexington from KC for a wedding. Our 2023 Tucson hybrid broke down and would not start. We had to boost the hybrid battery. We were able to drive it to Cronin Hyundai a few mil Our 2023 Tucson hybrid broke down and would not start. We had to boost the hybrid battery. We were able to drive it to Cronin Hyundai a few miles away. The service team here was awesome. Many thanks to Travis, Joey and Ryan in parts. We got connected to Enterprise and got a rental for the weekend. The parts we needed — Battery Management System and 12Volt integrated battery were not available. We decided to start the car up Monday morning and drive back to KC without cutting the car off. We also bought a high amp battery booster in case the car died on the road. They were so helpful as we considered our options and in getting us ready to roll. Travis even called us on Tuesday morning to make sure we got home safely. My dealership in KC has talked to them about what needs to be done to make the repairs. They were so nice to us in a very stressful situation. Good folks. More