Cronin Toyota Nissan of Richmond

Drew Duncan at Cronin Toyota made buying my 2023 Tacoma the easiest car buying experience! I was in dealership twice on same day for less than a total of 90 minutes! I will use him again! the easiest car buying experience! I was in dealership twice on same day for less than a total of 90 minutes! I will use him again! More

They don’t want to make a sale and was told they don’t have a quota so they don’t push sales. I tried to get into a SUV and had a set payment I wanted. Left then called to see what they can get me in an have a quota so they don’t push sales. I tried to get into a SUV and had a set payment I wanted. Left then called to see what they can get me in and couldn’t get me anywhere close to what I wanted. Didn’t put any effort into trying to make a sale. Major waste of time and pulling of my credit to get no where with this place!!!!! Before hanging up I said I will go elsewhere if they couldn’t get me into something and he said “wish you luck” and I hung up. No TRYING at all. *****BEWARE don’t waste your time! My mom has always bought and leased and just RECENTLY leased a new Frontier off this dealership and she has now moved her business to Indy. Thanks Cronin Nissan for your poor effort! Word spreads by experience and ours was poor so that’s what we will tell people on social media and word of mouth. You should be ashamed of your sales department. Never seen anything like that. More

My husband and I purchased a 2023 Toyota Camry from Cronin. It was a hassle free experience. I would highly recommend them if you are looking for a new or used car! Cronin. It was a hassle free experience. I would highly recommend them if you are looking for a new or used car! More

Awesome I love my Nissan Sentra Thank you so much Olivia at Cronin Toyota Nissan at Cronin Toyota Nissan More

This is the second car I have purchased from Cronin. I was very pleased with Juan Cervantes that helped me. Knowledgeable and very professional. I really didn’t expect to buy when I first went out but a I was very pleased with Juan Cervantes that helped me. Knowledgeable and very professional. I really didn’t expect to buy when I first went out but after talking with him and test driving, I was driving a new car home that evening. He was very courteous and helpful. More

This dealership will NOT give you an itemized list of what you’re paying for (got told “we don’t do that here”) and will attempt to do a credit application on the car without knowing what you’re paying f what you’re paying for (got told “we don’t do that here”) and will attempt to do a credit application on the car without knowing what you’re paying for. Drove 4 hours to potentially purchase the car to find out I have no option if I want the ceramic coating and window tint package. I got told if I don’t want the window tint which they offer 20 and 35 percent (20% is illegal in Indiana) I’d still have to pay for it. On top of that, they said they’d need to keep the car to apply all this stuff to it when I live 4 hours away. Attempted to reason out the price (without seeing what’s being charged) and got told this is the price, take it or leave. More

This dealership went above and beyond to help me find what I was looking for. They were extremely friendly and understanding of what I wanted to spend and looking for. Kaleb and Stephen did an answering what I was looking for. They were extremely friendly and understanding of what I wanted to spend and looking for. Kaleb and Stephen did an answering job helping me out and I couldn’t recommend this dealership enough. More

Cronin Toyota is a great place to buy a car and the service department is also great at explaining issues after the sale! I highly recommend visiting them and see what they have to offer! service department is also great at explaining issues after the sale! I highly recommend visiting them and see what they have to offer! More

Drew was a fantastic help with purchasing my new car. He was knowledgeable and honest. I would recommend him to anyone wanting to buy a car. Thanks Drew and Cronin was knowledgeable and honest. I would recommend him to anyone wanting to buy a car. Thanks Drew and Cronin More

I bought a new CHR from Cronin Toyota in Richmond Indiana. Everything went great until a few weeks later I got a call from my bank informing me that I was late on my payment (on the SUV I traded in) Indiana. Everything went great until a few weeks later I got a call from my bank informing me that I was late on my payment (on the SUV I traded in) I couldn't get anyone from the dealership to call me back until I threatened to report my trade in stolen. I had to pay a late fee and I didn't get my white tile until 43 days after my purchase. I got a few excuses but no real apology. Pretty sad if this is the thanks I get for purchasing a new car from them. More