Cross Chrysler Jeep Fiat

I've been doing business and maintained friendships with the guys and gals at Cross for 10+ years now! Top notch dealership with a sales team that actually knows something about the vehicles they sell! This the guys and gals at Cross for 10+ years now! Top notch dealership with a sales team that actually knows something about the vehicles they sell! This time I had the pleasure of working with Shawn Lopes to purchase a 2023 Jeep Gladiator Rubicon for the suspension company I work for! Always a pleasure! Thank you!! More

Rude and denied me service after they were the ones who damaged my jeep beginning with an oil change. The seat leather seat was scratched which they did repair but upon taking it back in for repair my driv damaged my jeep beginning with an oil change. The seat leather seat was scratched which they did repair but upon taking it back in for repair my driver door frame was scratched and a small ding was left. Again, of which they repaired. But when the car was dropped of for this repair to b made they were informed that I was having start stop battery issues and would like for them to check this for me. When I picked up my jeep I was told to call back to get this battery issue scheduled for service at a later date. That was fine no problem with that but then upon calling was informed they would no longer b working on my jeep anymore cause my car was "to much of a liability" ,basically telling me I was a lier. Telling me they put to much mo ey into fixing my car of the damage they caused. I have been taking my jeeps (2) to them since I first purchased one in 2018 and now because THEY (Matt) the service director feels its ok to tell me I'm basically a lier and when asked if I'm such a liability by having them service my jeep was asked if it's costed so much money then y not check the service person/persons that have worked on it and caused the damage would rather just call me a lier without just directly using the word LIER! SO BECAUSE OF A MISTAKE THEY HAVE MADE OF WHICH THEY NEVER GAVE ME ANY INDICATION OF IT BEING AN ISSUE WHEN IT WAS BROUGHT TO THE ATTENTION OF STAFF I WAS JUST TOLD THEY WOULD NO LONGER WORK ON IT LEAVING ME HANGINGVON MY BATTERY ISSUES I WAS TOLD WOULD B SCHEDULED. Sad when damage is caused that they would like to put thr blame on someone else other than who is responsible! More

Shawn did a great job communicating via email and text to answer all my questions before arriving to the dealership. Great experience once on-site as well. Shawn was very knowledgeable on the product and a answer all my questions before arriving to the dealership. Great experience once on-site as well. Shawn was very knowledgeable on the product and all staff were very friendly. 10/10 car buying experience More

Shawn went above and beyond to get me in the vehicle of my choice and made sure I understood absolutely anything I had questions with. Overall I’ve had a great experience with the dealership overall. my choice and made sure I understood absolutely anything I had questions with. Overall I’ve had a great experience with the dealership overall. More

Very helpful and knowledgeable staff. Helped making getting a truck enjoyable. I would recommend them. Helped making getting a truck enjoyable. I would recommend them. More

Professional and courteous. Kevin is an amazing service advisor. I so appreciate how much the team at Cross will work with you. A+! Kevin is an amazing service advisor. I so appreciate how much the team at Cross will work with you. A+! More

Cross Chrysler was very easy to do business with. Transparency is key for me when shopping for a car. I was out of state so Matt worked to get me a rough trade in value from my trade in vehicle and Transparency is key for me when shopping for a car. I was out of state so Matt worked to get me a rough trade in value from my trade in vehicle and was very knowledgeable. More

Always a great experience at Cross. Shawn is great and makes the process simple even when trading in two cars. Shawn is great and makes the process simple even when trading in two cars. More

I have used Cross Jeep service several times in the past and have always been happy with the service provided. Kevin was easy to work with, understanding they made sure I could get back to work. It was a c and have always been happy with the service provided. Kevin was easy to work with, understanding they made sure I could get back to work. It was a calm experience! I will be going back again. More

I have used Cross Jeep service several times in the past and have always been happy with the service provided. and have always been happy with the service provided. More