I bought a Ford Fusion 2013 two years ago. It was good experience to buy a car from the dealer called Patrick Rowe. But after you drove your car out of the store, the thing changed.
I paid $800 for a warranty extension, following Patrick's suggestions. It was said to be "Ford warranty" and "for another 72 months or 60,000 miles". He told me that it will be active after the default Ford warranty of the 3 years and 30,000 miles. And he told me that I can cancel it any time I want and get full refund if I didn't use it.
Ok, those are not true. It is not from Ford, rather than a infamous company of Equi-pro. And there is a fine print at the end of contract says "the agreement expires by the time from Manufacturing's In-Service date or mileage measured from zero (0), whichever occurs first". So I just wasted half of the $800 because the first 3 years and 30,000 miles are already covered by Ford. I tried to cancel it, but it costed my 24 calls to Crossroads Ford Cary and Equi-Pro to solve this problem.
Considering the terrible experience, I will not suggest anyone to buy from Crossroads Ford Cary, because the people are trying their best to mislead you and steal from you. If you buy from them, you will deal with them in the next few years. Do yourself a favor: don't buy from Crossroads Ford Cary.
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