After some searching for Ford models across the immediate area, my wife and I decided to make the trek to Cary from Pinehurst based on the inventory at the Crossroads Ford Cary location. We were met at the from door by name by an employee we didn't talk to on the phone, which was a nice touch in setting up the relationship. Lisa Esposito the Internet sales manager then met us at the door and introduced us to Steve Schmidt, one of the sales associates. He then asked us some questions to get on track since we were not sure on the model for my wife. After several test drives, we were able to determine that he vehicle my wife wanted was an Edge, but not any one of the ones on their lot. I was good to go with a 2014 Fusion Titanium. With a quick bit of research we found the right edge at Crossroads Infiniti, which was expediately brought over to the Cary lot for us by Gary Feldman who was extremely helpful in e transaction even though the sale would not be his own. We got great trade in values for both of our vehicles and although it took a little extra time since we were buying two vehicles, I could tell that the staff was diligently hustling to make the transaction happen as quick as possible. The sales manager even bought us dinner at a restaurant of our choosing when we started pushing into dinner time. AJ Farnsworth was the manager than closed us out in the transactions, and he accommodated all of our needs to complete the transaction in a timely and courteous manner. I could not have been more pleased with the sales staff at the Cary Location or the 2014 Fusion Titanium and the 2013 Edge Limited that we acquired. Steve and AJ were true professionals and I could tell that not only were they there to help me but hey really enjoyed working for Crossroads regardless of the long hours on a Saturday night, and made the effort to make sure my wife and I understood how the systems in the vehicles worked and were a 100 percent satisfied before we left. I will probably never buy a vehicle from a different dealership again, and I look forward to the buying experience with this staff. Thank you Steve and AJ and he entire Crossroads Ford Cary staff for all your help. -Matt N.
I Recommend This Dealer:
Steve Schmidt, AJ Farnsworth, Lisa Esposito
Did you find this review helpful?