Crossroads Ford Lincoln Southern Pines

Outstanding Had an emergency and Ann Bell got me in and fixed asap. I have always used Ford service Dept's and this one is by far the best in my past 17 yrs with Had an emergency and Ann Bell got me in and fixed asap. I have always used Ford service Dept's and this one is by far the best in my past 17 yrs with Ford vehicles. More

Professional and courteous. Not what we expected. Crossroads team was not pushy and accommodated all our questions and concerns. Emily was polite, professional, and 100 percent courteous and kind dur Crossroads team was not pushy and accommodated all our questions and concerns. Emily was polite, professional, and 100 percent courteous and kind during the entire process. Her genuine behavior is why we purchased the vehicle at Crossroads. Thanks again! More

Service recall I dropped my car off and then picked it up after service was completed. I was treated as I expected to be treated. They knew my name and were courteou I dropped my car off and then picked it up after service was completed. I was treated as I expected to be treated. They knew my name and were courteous. Thank you. Jeanne Lally More

Service on my 2014 Fusion I've had my previous Lincoln serviced there, and I purchased my Fusion there as well. I've always had first class service by courteous - friendly serv I've had my previous Lincoln serviced there, and I purchased my Fusion there as well. I've always had first class service by courteous - friendly service staff. I will purchase my next Ford from Crossroads Ford Lincoln Southern Pines. I'm very pleased with the staff and service. More

Service I have been having my vehicles serviced at this location for years. Ann Bell has been my primary service rep. She is a true asset to the dealership. S I have been having my vehicles serviced at this location for years. Ann Bell has been my primary service rep. She is a true asset to the dealership. She is thoughtful, professional, and very experienced in her field. Great work Ann. More

great job everyone in the service dept. are very professional and truly care for customers needs. service dept. was very clean. customer area is well kept and n everyone in the service dept. are very professional and truly care for customers needs. service dept. was very clean. customer area is well kept and neat. More

Great service The entire service department has always been very professional with top notch service whether by appointment or not. Very timely turn-around and neve The entire service department has always been very professional with top notch service whether by appointment or not. Very timely turn-around and never a problem; they go out of there way to be helpful and make sure everything is done completely. More

Great Service and Great People I have been dealing with this service center for several years. My wife and I both drive a Ford, I always come away feeling satisfied with the best i I have been dealing with this service center for several years. My wife and I both drive a Ford, I always come away feeling satisfied with the best in customer service and the best in service for my vehicle. The service mangers under Tim always look after the customer and they are knowledgeable and professional in dealing with customers. I have access to another Ford dealership that is only a few minutes away, but will continue to come to Crossroads Southern Pines Ford because it doesn't get any better. James M. Hooks More

Good service Service and professional performance is what I have received at each visit . Staff is very friendly and want to help resolve any issue. So far no comp Service and professional performance is what I have received at each visit . Staff is very friendly and want to help resolve any issue. So far no complaints. More

Awesome I have never left this service station unhappy, they are all wonderful people and know what they are doing. I would not take my ford edge anywhere els I have never left this service station unhappy, they are all wonderful people and know what they are doing. I would not take my ford edge anywhere else. More