Crossroads Ford Lincoln of Sanford
Sanford, NC
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36 Reviews of Crossroads Ford Lincoln of Sanford
During a time when our family was stressed because of a total loss vehicle, Sully (Jeff Sullivan) has been a blessing. He treated us like family. The general manager was pleasant and honest with us and we total loss vehicle, Sully (Jeff Sullivan) has been a blessing. He treated us like family. The general manager was pleasant and honest with us and we are so happy we could find something for my husband as quick as we did. The tone in the entire dealership is the same. Laid back, friendly and no pressure. Their parts department is no different. When it is time to purchase a vehicle again, we will be back! More
Sully although being new at his position was excellent. I was his first sale. Questions he did not know the answer to he got answered rather than xx me. I appreciated that! I was his first sale. Questions he did not know the answer to he got answered rather than xx me. I appreciated that! More
Stay Away!!! We were looking for a used Ford Flex Limited . Crossroads Ford in NC advertised a 2018 with everything we were looking for and would accept our trade- We were looking for a used Ford Flex Limited . Crossroads Ford in NC advertised a 2018 with everything we were looking for and would accept our trade-in (which was in showroom condition, just as they required) Unfortunately their standards were much lower for their vehicles. They gave us the rookie sales person, which is fine but they claimed that any questions, descrepancies, or problems we had were our fault and we had to prove that they were lying and that the car was advertised correctly and any questions were answered by someone with little experience. So we ended up with only one key that works, no towing package or luggage rack, a loose windshield that had been replaced by them and a non-working rear window control. The car was not cleaned to showroom condition, many of the cupholders were full of old food and grime. And no cooperation from the dealership. More