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Crossroads Ford of Wake Forest

Wake Forest, NC

4.8
434 Reviews

10101 Capital Blvd

Wake Forest, NC

27587

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434 Reviews of Crossroads Ford of Wake Forest

December 27, 2024

The service was Great. The Sale of this vehicle Was disappointing. I will not buy another Ford after this experience. I have talked to a few people that told me they wou More

by jrodham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know the name
December 05, 2024

Service was great and fast very informative about any service or repairs needed I really like the professionalism of the technician I feel secure if he does the service More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
Feb 15, 2025 -

Crossroads Ford of Wake Forest responded

Hi Will, thank you for taking the time to leave us your response to our staff's outstanding customer service! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 25, 2024

Great and easy experience! ! Vehicle was what I wanted. I will recommend crossroads ford to others. More

by Jdg10point
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Clark and Richard
Feb 15, 2025 -

Crossroads Ford of Wake Forest responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thanks again for the recommendation, and have an amazing day!

November 04, 2024

Great experience. Check engine might came on. Came in w/o an appointment and left truck. Got a call within an hour describing the problem. Indicated they needed to ord More

by Vsisson48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Bautista
October 22, 2024

the service was great and fast, Luis is always great communicating when is come to fixing the vehicle More

by misa.kuan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
October 10, 2024

This is our second car we've purchased with Crossroads. They are always so professional and they aren't overly pushy. We've had nothing but good experiences and great vehicles here. Dimitri Kazanski and Br More

by SarahMyers12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dimitri Kazanski, Brandon
October 02, 2024

The service dept went out of there way to help repair my car and called me and kept me informed throght out the fix. More

by frankieg31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
September 30, 2024

Everyone was friendly,helpful and professional. I was impressed with how clean the inside of the building was. More

by fancyladylinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Belmonte
September 26, 2024

We were very pleased with the entire experience at Crossroads Ford of Wake Forest. Our salesman, Richie Hostetler, demonstrated and explained all the features of our new Explorer Platinum. And his m More

by Watsonndh
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richie Hostetler
September 13, 2024

Highly recommend! My experience exceeded my expectations from sales to finance, all communications and interactions were superb. More

by srk0302
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richie