Crown Acura Richmond

The thing about this place is, it doesn’t feel like a dealership. You know that icky feeling, where you know some slick guy is going to try to convince you to buy something and pay way too much for it? T dealership. You know that icky feeling, where you know some slick guy is going to try to convince you to buy something and pay way too much for it? This isn’t that place. It’s almost enjoyable to spend time here, and that’s saying something. Dave cares about his customers. Josh is there to help, listens to what you have to say, and tells you a funny story while he’s at it (Dave’s also a great storyteller!). And Wes is there with the financial side, making it easy to understand all your options. Dogs welcome!! Feels homey and real and relatable. More

Matt, Jamel, Anthony and Wes were first class and very helpful throughout the process in my search for a vehicle! helpful throughout the process in my search for a vehicle! More

I’ve been a customer with this dealership for over 20 years. Excellent service department. years. Excellent service department. More

The service advisor was quick and provided an accurate estimate. He was fair with services and removed the diagnostic charge. estimate. He was fair with services and removed the diagnostic charge. More

I had a positive experience. Everything went really well and I’m very pleased with the car that I got. I would highly recommend Crown Acura of Richmond! Everything went really well and I’m very pleased with the car that I got. I would highly recommend Crown Acura of Richmond! More

It was easy to schedule an appointment with many available times. I arrived on time and within a minute was met with staff. The work was completed within the time frame estimated. The staff was v available times. I arrived on time and within a minute was met with staff. The work was completed within the time frame estimated. The staff was very friendly and professional. More

We had a wonderful experience! We were greeted outside, shown exactly what we wanted to see, treated with great respect, and all questions we had could be answered. They went the We were greeted outside, shown exactly what we wanted to see, treated with great respect, and all questions we had could be answered. They went the extra mile to make sure we had a great experience and helped us set up all the features in the vehicle before we left. We couldn’t be more happy! More

Some dealerships make a woman feel ignorant. Crown Acura has never made me feel that way. I have been treated respectfully and considerately always by several service personnel. My cars have run Crown Acura has never made me feel that way. I have been treated respectfully and considerately always by several service personnel. My cars have run well after their efforts, so I am pleased! More

A pleasure to work with in the purchase of a used vehicle. Chris Wren was excellent! vehicle. Chris Wren was excellent! More

Mike and staff are always great to work with every time I have been at Crown Acura. They keep you posted on the status of your service. have been at Crown Acura. They keep you posted on the status of your service. More