Crown Acura Richmond

I just purchased a 2026 Acura MDX from Crown Acura, and I cannot say enough about the exceptional experience I had with my salesman, Kedon. From the moment I called to schedule a test drive to the moment I d cannot say enough about the exceptional experience I had with my salesman, Kedon. From the moment I called to schedule a test drive to the moment I drove away in my new MDX, Kedon made the experience outstanding. I appreciated his honesty, professionalism, and being so knowledgeable about everything. He was friendly, well-organized, and informative through the entire process. I highly recommend Kedon and the dealership for going above and beyond to make it the most seamless car-buying process I’ve ever experienced. More

Very professional, helpful, and congenial staff, all of whom are delights with whom one works to review and buy cars. One of the nicest dealerships I dealt with on the phone and in person during my search. whom are delights with whom one works to review and buy cars. One of the nicest dealerships I dealt with on the phone and in person during my search. More

Great customer service. 2nd car purchase from this dealership. Both positive experiences. Would recommend to anyone 2nd car purchase from this dealership. Both positive experiences. Would recommend to anyone More

Simple key fob replacement took multi calls and two appts. Then 90 mins. Too many sorry’s to not ensure better service appts. Then 90 mins. Too many sorry’s to not ensure better service More

Outstanding experience with Crown Accura! Professional, efficient, and truly focused on customer satisfaction and excellence. Professional, efficient, and truly focused on customer satisfaction and excellence. More

Darrell was a great associate. He was very helpful. He also walked us through the process and made it easier for us. He was very helpful. He also walked us through the process and made it easier for us. More

My salesman Chris Wren, did a fantastic job. He's extremely knowledgeable about the vehicles on the lot and displayed a true and honest sale. I really appreciate his professionalism and I will He's extremely knowledgeable about the vehicles on the lot and displayed a true and honest sale. I really appreciate his professionalism and I will recommend him to family and friends. More

Appreciate the up front pricing and realistic time expectations, I don’t feel pressured to get add on services, if that changes I’ll take my business somewhere else expectations, I don’t feel pressured to get add on services, if that changes I’ll take my business somewhere else More

Lovely drealership, friendly staffs, nice cars. I drove 3hrs for a used car and it was worth the drive, I had great recommendations for food places after the paper work I had a nice and friendly I drove 3hrs for a used car and it was worth the drive, I had great recommendations for food places after the paper work I had a nice and friendly chat with the staff 10/10 I would highly recommend. More

Most friendliest workers I’ve ever had the pleasure of doing business with and the easiest car buying experience for me to date and all of this on a Saturday at that. doing business with and the easiest car buying experience for me to date and all of this on a Saturday at that. More