Crown Acura

John Shaw of Crown Acura provides excellent service. He schedules according to. Red and oversees everything the customer needs. He schedules according to. Red and oversees everything the customer needs. More

I had an amazing experience with Mike Patton! He truly understood what I needed for my car and took the time to answer all my questions and concerns. His professionalism and attentiveness made th He truly understood what I needed for my car and took the time to answer all my questions and concerns. His professionalism and attentiveness made the process smooth and stress-free. I highly recommend him if you’re looking for a car and want excellent service! More

Having been an Acura owner since the 1980s I have always had professional experiences with anyone with whom I've come in contact with. Mike Patton, who was terrific helping my husband and I purchased this l had professional experiences with anyone with whom I've come in contact with. Mike Patton, who was terrific helping my husband and I purchased this last Acura was a Mike was an absolute gem. John Shaw my service manager always takes care of me 100%. Again today I had an appointment. He’s both professional and personable and got me out of there quicker than expected. I specifically asked for John for car number four because of the quality and how he takes care of my questions and Car. More

I had the pleasure of working with Mike Sutton at Crown Acura. From start to finish he did a fantastic job with turning in my lease and purchasing another vehicle. He is very knowledgeable and super helpfu Acura. From start to finish he did a fantastic job with turning in my lease and purchasing another vehicle. He is very knowledgeable and super helpful. In fact he did such a great job we came back a couple of weeks later and purchased a brand new vehicle for my husband as well. Everyone at Crown Acura has been professional and has made the car buying experience a pleasure! Will be doing all my purchases and service there from now on! More

Chris is absolutely the go to guy for a vehicle. His help and determination to get the deal right for the customer is second to none. We have purchased 2 vehicles with Chris over the years and rec His help and determination to get the deal right for the customer is second to none. We have purchased 2 vehicles with Chris over the years and recommend him 100%. Additionally, the entire staff at Crown Acura is outstanding and accommodating in every way. Recommend Crown and Chris at 5 star plus. More

My service advisor (John Shaw) was professional, knowledgeable, honest and responsive! I can’t say enough good things about the service I received at Crown Acura!! knowledgeable, honest and responsive! I can’t say enough good things about the service I received at Crown Acura!! More

John Shaw has been my technical advisor at Crown Acura for over 20 years. He continues to provide the most competent care and affordability for my car. By combining the different issues that my car was for over 20 years. He continues to provide the most competent care and affordability for my car. By combining the different issues that my car was having, he was able to provide me with a lower price for all the labor. As long as I own an Acura, I will continue to give my business to John Shaw and Crown Acura of Clearwater. More

Although I’ve driven Acura’s for over 20 years, this is my first experience with Crown Acura. The trade in process demonstrated an exceptional commitment to loyal customers. my first experience with Crown Acura. The trade in process demonstrated an exceptional commitment to loyal customers. More

It never changes with Assistant Service Mgr John Shaw…except to be better as he always seems to find a way to raise the bar on an amazing service experience!! I say that confidently as he’s been ha Shaw…except to be better as he always seems to find a way to raise the bar on an amazing service experience!! I say that confidently as he’s been handling my appointments for over a decade now and I’m on my third RDX. This time I brought in my RDX to John during the week leading up to the Memorial Day weekend for a pre-road trip maintenance check and oil service. John was wonderful about fitting me into a busy schedule and expediting the process from the moment he greeted me. He’s consistently thorough and professional as well as genuinely helpful and engaging. And all that paid off when right from start he and the service technician noticed my RDX was missing a piece of trim along the roofline. As my RDX is new, it seems there may have been a loose latching mechanism from the factory. Knowing I was leaving on a trip in a few days, John immediately put in an order for the replacement trim. Meanwhile, John wasted no time in getting my RDX serviced and amazingly had me on my way in just over an hour. I couldn’t be more pleased. Always dependable, John contacted me the next afternoon to arrange bringing my RDX back in to have the new trim piece installed. John was super organized and upon arrival the second time that week had everything set up to attach the trim piece. I’m so grateful to John and the service technician for all they did to ensure my RDX was in perfect condition for my extended travel plans over the Memorial Day holiday. I’m happy to say my RDX ran beautifully the whole trip. You’re fantastic, John…THANK YOU!! More

John Shaw is an excellent auto service advisor. He’s always very helpful, knowledgeable, and communicates clearly about what my car needs. I appreciate his honesty and the time he takes to explain He’s always very helpful, knowledgeable, and communicates clearly about what my car needs. I appreciate his honesty and the time he takes to explain repairs and options. It’s reassuring to have someone so reliable and professional helping with my vehicle. More