Crown Acura

Reason for Visit: Sales

I recommend this dealer: No

My Review of Crown Acura:
They effectively raised the price of the vehicle at the last minute by almost 2,000 dollars.

The new car manager (David Jacovides) will not be reasonable and attempts to wring out every last nickel from you ... regardless of customer experience/satisfaction. Don't get me wrong, I understand they are in the business to make money. But having me back to buy a 2nd, 3rd or 4th car will make them more money in the long run, rather then lying to me in the first car deal to make a few extra bucks.

Too bad ... because the experience otherwise was really good. These guys need to be reminded that WE are essentially writing their pay checks.

Stay away from Crown Acura in Clearwater.

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Crown Acura:
I spent weeks going back and forth with several Acura dealerships in Florida trying to find the "best deal". The way in which my sales consultant, Kevin Butler, handled my phone call was the reason I chose to visit Crown Acura in person. Although the price I payed for my MDX was quite a bit more than what other dealerships had quoted me, the service I received during my visit at Crown Acura was well worth the extra dollars. Kevin even told me that I would pay more doing business with him because the level of service he and Crown would provide after my purchase would be worth it; he was right.

Not only was my initial visit and subsequent purchase pleasant, the service I have received from Kevin and the service department afterwards has been the best I have ever had.

Thank you Kevin and Crown Acura, I will send all of my friends and family to see you.

Was this review helpful to you? Yes | No