My Review Of Crown Acura:
I visited Acura with the intention of just researching vehicles. I knew I needed to buy sometime soon, but I wasn't sure what I wanted. As I started browsing, a salesman started to head my way and thought "ohhh here we go," expecting the whole pushy salesman act. It almost always feel like I've entered the lion's den being a woman, alone, in a car lot, so this is the point where I typically brush them off with a snippy "I'm just looking," and leave if they still follow me around. Mark Purcell approached in a very friendly manner, his demeanor non-threatening or aggressive. After he warmly introduced himself, I caved and told him what I was looking for in a vehicle. As Mark started showing me around, I couldn't believe that he had actually listened. He showed me cars that exactly met the criteria I had outlined (including price), and didn't try to convince me I needed something bigger, newer or more expensive. Mark's demeanor and personality allowed me to relax, and think clear-minded about the vehicle I was considering. It was really nice for a change to be directed to what I wanted to see, be given thorough and accurate information, and not feel manipulated. After making the decision to make on offer, I wondered if this is the point where the pressure or tricks would come in. Negotiations with Mark went very smoothly and very fair. Again, no pressure, manipulation, or games. I got a GREAT deal. I have to say, I hate buying cars but this time it was actually very enjoyable! Thank you, Mark! I would without a doubt buy from you and Acura again!
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