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Crown Acura
Clearwater, FL
3,501 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 10:00 AM - 5:00 AM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,501 reviews
November 14, 2020
Dustin Mullen was the Sales Rep: He is polite, respectful of one's time, and knows his products. He is able to answer every question about the Acura RDX. There are no traditional, stereotypical respectful of one's time, and knows his products. He is able to answer every question about the Acura RDX. There are no traditional, stereotypical games with Dustin or at Crown. I would highly recommend Dustin and Crown Acura. This was one of the most pleasant automotive transactions ever. Ms. Morris, Sales Manager was also pleasant, helpful, and respectful. More
by Big A
November 13, 2020
I had a long standing issue with my car that was not diagnosed by previous staff, but Julian Bitar took the time to not only get the issue diagnosed, but fixed and covered under my warranty. At this vis diagnosed by previous staff, but Julian Bitar took the time to not only get the issue diagnosed, but fixed and covered under my warranty. At this visit, they stated the issue was finally reproduced and the transmission was the issue, but it was no longer under warranty despite it being the SAME long-standing issue they failed to diagnose on multiple prior occasions; therefore it was deemed to be not covered (terrible customer service btw)!! After discussing the number of times I HAD REPORTED the issue while UNDER WARRANTY previously, the dealership agreed with Julian to cover the repairs. I appreciate his help and willingness to listen, as well as do the right thing for us as customers. Acura could use more employees like Julian. More
by gunnerabby
Employees Worked With
Julian Bitar
November 12, 2020
John Shaw he’s become more than just my dealership/service contact, he has become a trusted friend that I look forward to seeing every time my car indicates it’s time for service. He goes a dealership/service contact, he has become a trusted friend that I look forward to seeing every time my car indicates it’s time for service. He goes above and beyond in his ability to express empathy every time he delivers the cost exhibiting his authentic understanding of family budgeting and adjustment of unexpected charges. I leave smiling every time! More
by Dr.annemjackson
Employees Worked With
November 09, 2020
John Shaw is hands down an excellent service advisor. Been going to him for years and recommend him to family and friends. It's always a pleasure. Thank you John! Been going to him for years and recommend him to family and friends. It's always a pleasure. Thank you John! More
by Pam A.
Employees Worked With
November 09, 2020
John Shaw took great care of me on my visit for an oil change. Pleasantly surprised my 1st oil change was complimentary. Been coming to Crown Acura for some time now and I highly recommend John Shaw for s change. Pleasantly surprised my 1st oil change was complimentary. Been coming to Crown Acura for some time now and I highly recommend John Shaw for service advisor. I've always had good service and good car buying experiences at Crown More
by phfl1964
Employees Worked With
November 09, 2020
Just had positive experience buying new car at Crown Acura. Ashlee Proefke was a gem: Helpful, competent and sincere, Ashlee was someone I could trust. Acura. Ashlee Proefke was a gem: Helpful, competent and sincere, Ashlee was someone I could trust. More
by Mo
November 09, 2020
Great customer service! I had found the car I wanted online and Kyle helped make it happen. Communicated very well throughout the process and kept me updated on my credit application. Thank you much bos online and Kyle helped make it happen. Communicated very well throughout the process and kept me updated on my credit application. Thank you much boss More
by John Martinez
Employees Worked With
Kyle Vonnes
November 05, 2020
Kyle was amazingly helpful. He was very knowledgeable and asked questions to tailor his search specifically for my needs. When the time is right I will be visiting him and crown for my future needs. asked questions to tailor his search specifically for my needs. When the time is right I will be visiting him and crown for my future needs. More
by Leighannakissinger
Employees Worked With
Kyle Vonnes
November 04, 2020
I took my car in today for a regular service, for the first time. My service rep Julian Bitar was so kind. He followed up with me quickly, and I was out the door. Nice experience! first time. My service rep Julian Bitar was so kind. He followed up with me quickly, and I was out the door. Nice experience! More
by cwalker
Employees Worked With
Julian Bitar
November 04, 2020
Excellent job. Polite, professional and BART BARTLEY answered all my questions with out hesitation. Kudos to you and thank you for the car wash. Marilyn Kimball answered all my questions with out hesitation. Kudos to you and thank you for the car wash. Marilyn Kimball More
by marilyn.kimball
Employees Worked With
Other Employees :
John Shaw has been my go to man with any problems and has always stirred me in the right way. Another excellent employee.
