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Crown Buick GMC
St. Petersburg, FL
3,699 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday Closed
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,699 reviews
September 22, 2017
EXtraordinary and Excellence Service as always Every time tht I need service on my buick lacrosse 2011 my service guy is Bill Hevel. I am always pleased with the attention,care and service that he Every time tht I need service on my buick lacrosse 2011 my service guy is Bill Hevel. I am always pleased with the attention,care and service that he provided me all the time. He listens to what is going on with the car, provides me with a loaner, keeps me posted with the service,parts etc.and he always treat me like family, care and love. He listens to my feedback on the car that he lends me. William Hevel you are awesome. Love Lena More
by msn
Employees Worked With
Helpful September 20, 2017
Professional and on time My Service Advisor, Greg Berry, was friendly, professional, and very accurate with the length of time quoted for service. This made it very easy to fi My Service Advisor, Greg Berry, was friendly, professional, and very accurate with the length of time quoted for service. This made it very easy to fit into my schedule. More
by rockerchic
Employees Worked With
Greg Berry
September 20, 2017
David Biagi Mr. Biagi is always on his mark as far as being on point with allof the repairs that are needed for my vehicle. he is always punctual and classy. as Mr. Biagi is always on his mark as far as being on point with allof the repairs that are needed for my vehicle. he is always punctual and classy. as well as knowledgable in the field he works. More
by manchi2
Employees Worked With
Dave Biagi
September 19, 2017
Excellent Service He went out of his way to accommodate my family and was very welcoming. He was very knowledgeable about our vehicle and entertained everyone. I will He went out of his way to accommodate my family and was very welcoming. He was very knowledgeable about our vehicle and entertained everyone. I will send my friends and family to them because of such a wonderful experience and superb customer service from William. Love my car :) More
by Funfam
Employees Worked With
William Sampson
September 19, 2017
Thank you so much Mr. Crevello Very nice and helpful sales person. Also very knowledgable. Loved the car and considering it for purchase. Test drove the car and all the bells and wh Very nice and helpful sales person. Also very knowledgable. Loved the car and considering it for purchase. Test drove the car and all the bells and whistles were explained to us More
by Liz
Employees Worked With
Anthony Crevello
September 19, 2017
Tony is a good guy, very easy to work with, no bs Tony is hard working and a good communicator. He works hard to serve his clients and places a great priority on their needs and trying to do a good jo Tony is hard working and a good communicator. He works hard to serve his clients and places a great priority on their needs and trying to do a good job. Very straightforward and pleasant to work with. Would recommend to others. More
by Andrewbennett47
Employees Worked With
Anthony Crevello
September 19, 2017
Stress free buying experience Mike Clark was friendly, professional and had thorough knowledge of the car I purchased. All of the employees I encountered went out of their way to Mike Clark was friendly, professional and had thorough knowledge of the car I purchased. All of the employees I encountered went out of their way to be of assistance. More
by Kelly Wright
Employees Worked With
September 19, 2017
Wasted trip I contacted Crown Buick GMC this week regarding a vehicle I wanted to purchase. We exchanged multiple phone calls regarding the purchase. The sales p I contacted Crown Buick GMC this week regarding a vehicle I wanted to purchase. We exchanged multiple phone calls regarding the purchase. The sales person was very nice. We settled on figures. I sent him all the information for the deal and the banking information to get funds wired. I received the buyers order and I traveled three hours to the area so that I could pick up the vehicle. Lunchtime of the day I arrived, I received a call stating that they had sold the vehicle the night before! I was told to call the sales manager, Mike Mathis. After multiple phone calls and 10 hours later, I still have not heard from him. This was three wasted days and a six hour round trip to return home without the vehicle I came for. More
by Maria
Employees Worked With
September 18, 2017
Treat you like a friend Dave is always very down to earth and welcoming. He keeps me updated on progress during service visits. I have had several experiences at this service Dave is always very down to earth and welcoming. He keeps me updated on progress during service visits. I have had several experiences at this service center and all have been consistent. More
by StPeteLap
Employees Worked With
Dave Biagi
September 15, 2017
Best service department around The service department at Crown Buick GMC is comfortable, friendly, and geared towards customer service. Everything from Gourmet coffees, fresh baked The service department at Crown Buick GMC is comfortable, friendly, and geared towards customer service. Everything from Gourmet coffees, fresh baked cookies, healthy snack machines, a charging station and TV and computer access is available for those that choose to wait as I do. More
by Cynthia Gordon
Employees Worked With
