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Crown Buick GMC
St. Petersburg, FL
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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No pressure A wonderful buying experience... Rare to find a car salesman that is not pushy and allows you to make a non pressure decision...thank you A wonderful buying experience... Rare to find a car salesman that is not pushy and allows you to make a non pressure decision...thank you More
Professional Grade A I am Crown customer for many reasons(both at GMC and Audi, their core values do not change from location)... and of course during my recent visit they I am Crown customer for many reasons(both at GMC and Audi, their core values do not change from location)... and of course during my recent visit they continue to show excellence in ALL categories. Yes it is nice to have a warm welcome by the service drive reps. Yes it is nice to be addressed as soon as you walk in the service door by a "Good Morning, how can we help you today?". From start to finish the experience is Fantastic! The routine service on my GM vehicle was done correctly and timely. They provided a clean and brand new loaner vehicle for the day without question. Upon picking up my SUV, the GM of the dealership was walking around interacting with all the new car shoppers & service customers(nice touch) and wanted to make sure his team delivered... it was easy for me to inform him(GM) that Bill Hevel and his team were a 12 out of 10. Appreciate the great work and thank you! More
Always a pleasure to work with Bill Hevel I have been working with Bill Hevel for several years now regarding various services needed for my Regal. He is always a pleasure to work with and goe I have been working with Bill Hevel for several years now regarding various services needed for my Regal. He is always a pleasure to work with and goes the extra mile when needed. He is courteous, helpful, and always pleasant. I hope to be able to work with him in the future whenever my car service needs arise! He is an added value to the Crown Buick Service department and makes the experience, regardless of how costly it may be, an enjoyable one which takes some of the pain out of the hole left in my pocket. THANKS Bill! More
Still the Greatest!! Excellent service from the moment I pulled up. The greeter met me with a smile ,it was as if he was waiting for me(I did have an appointment). I was e Excellent service from the moment I pulled up. The greeter met me with a smile ,it was as if he was waiting for me(I did have an appointment). I was escorted into my service writer Bill Hevel . Bill took great care of me and his attention to detail impressed me tremendously not to mention the car wash to boot. I have owned 5 different Buicks and I still say a great car and a great service team . I am loyal to he brand. Keep up the fantastic work you do!! The GM Craig Blacklidge stopped by and inquired how was I being treated which I thought was great customer service, just a very pleasant service appointment. I even met Miss Doris, a smiling cheerful cashier whose conversation I found friendly and kind. Sorry I didn't get Greeter's name , He told a few jokes and was in a positive mood. I worked in retail for 20 years and I know the impact of having a great customer service team and Crown Buick has assembled an EXCELLENT team, again Keep up the good work!! Jack Fletcher More
Great service Thank you Crown Buick GMC for my new car! The amount of time it took for grt everything done was extreme, 8 hours over two days, but the overall se Thank you Crown Buick GMC for my new car! The amount of time it took for grt everything done was extreme, 8 hours over two days, but the overall service was fantastic. Amy was extremely helpful and patient. Tony is a powerhouse, all over the place making sure everything got done and taken care of. George knew we had been waiting hours so thankful got us in and out of the business office quickly. If I ever choose to buy another car, I'd definitely go to Crown Buick. More
great customer service went in to crown gmc buick and was treated very well, and Amy simpson was the sales associate. she was very helpful in helping me get into my new truc went in to crown gmc buick and was treated very well, and Amy simpson was the sales associate. she was very helpful in helping me get into my new truck. everything went smooth, and I would recommend this dealership to anybody who wants the best customer service. Thanks AMY!!! I love my Infinity!!! More
Great dealership! He was great wiht our car we called in and got a spot right away came here and was getting it fixed right away! I would recommend Dave for your car is He was great wiht our car we called in and got a spot right away came here and was getting it fixed right away! I would recommend Dave for your car issues More
Prepared, professional, to the point Friendly, to the point, told us what was going on thru the entire process. They were "real people" not "sales people". And since we are real people, Friendly, to the point, told us what was going on thru the entire process. They were "real people" not "sales people". And since we are real people, the experience was mutually beneficial. More
Knowledgeable Salesmen, very personable Working with Lou and Jeff was great! Love our new GMC Acadia! However, completing the sale (prepping the car, completing paperwork) left us si Working with Lou and Jeff was great! Love our new GMC Acadia! However, completing the sale (prepping the car, completing paperwork) left us sitting in the waiting room for nearly 2 hours. I also felt the post-sale for extended warranties and paint/interior protection was a high pressure and a bit overwhelming with all the numbers flying at us. More
Excellent Service William Hevel was prompt, courteous, and thorough in reviewing the service needed for our GMC Canyon. In addition to the work we had planned, he poin William Hevel was prompt, courteous, and thorough in reviewing the service needed for our GMC Canyon. In addition to the work we had planned, he pointed out that we needed a couple of potential recall inspections, and added them to the work so that we would not need to address separately. His proactive approach and clear communications were most appreciated. More