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Crown Cadillac
Watchung, NJ
280 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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280 Reviews of Crown Cadillac
June 22, 2021
Beware, this dealership is very sketchy and has very bad customer service. I scheduled to see an SUV they had posted online and the day I tell them I was coming to see the vehicle they told me the vehicle w customer service. I scheduled to see an SUV they had posted online and the day I tell them I was coming to see the vehicle they told me the vehicle wasn’t available because the owner randomly decided to drive it. The next day they tell me to come back to see the vehicle and literally 10mins before I arrive they tell me the vehicle was sold. Knowing that I was traveling long distance (2.5hrs) to see the car. Be careful with these guys! More
by Ivandeirish
Employees Worked With
Cynthia Avecillas
June 12, 2021
I had already signed a lease for a Lincoln Nautilus and was going to take delivery in 4 days. My wife suggested we stop by Crown just to look. I wasn't very pleasant to Kevin and was a little curt with was going to take delivery in 4 days. My wife suggested we stop by Crown just to look. I wasn't very pleasant to Kevin and was a little curt with him but he was great and informative. We took a test ride and asked about colors. On our ride home we decided the XT6 was a better fit for us. I called Kevin later to confirm the deal. More
by Mike
Employees Worked With
Kevin Bachorik, Steve Hall
April 28, 2021
cannot say enough about the sales and service at Crown Cadillac. Freddie and all of the staff are exceptional. they go above and beyond for their customers. Cadillac. Freddie and all of the staff are exceptional. they go above and beyond for their customers. More
by mike d
Employees Worked With
Mauro Digiuseppe, Freddy Baez, Paul OConnor, Chris Mizerny, Craig Sussner, Steve Hall
January 25, 2021
From buying my vehicle to oil changes, Customer Service is always great and helpful. I receive birthday phone calls from my saleswoman Cynthia yearly!! I will consider buying another vehicle from Crown Cad is always great and helpful. I receive birthday phone calls from my saleswoman Cynthia yearly!! I will consider buying another vehicle from Crown Cadillac. Thank you! More
by Ladytay
Employees Worked With
Freddy Baez
December 25, 2020
FREDDIE IS THE BEST I HAVE WORKED WITH OTHER DEALERS THIS IS THE PERSON FOR YOUR CADDY. SERVICE NOWS HIS STUFF IN AND OUT. A PERSON LIKE THIS IS HARD TO FIND IN CAR DEAR DEALS IS THE PERSON FOR YOUR CADDY. SERVICE NOWS HIS STUFF IN AND OUT. A PERSON LIKE THIS IS HARD TO FIND IN CAR DEAR DEALS More
by hrwlogistics
Employees Worked With
FREDDY BAEZ
October 29, 2020
I have been a satisfied repeat customer for over 5 years. The sales staff is great and Freddy Baez in the service department is always a pleasure to deal with as well as the clerk Angela. The sales staff is great and Freddy Baez in the service department is always a pleasure to deal with as well as the clerk Angela. More
by Marcus&Noemi
Employees Worked With
Freddy Baez
March 11, 2020
Excellent Service The sales rep who sold me the car was very good. The service people are excellent. I have dealt mainly with Freddie Baez but the other folks are exce The sales rep who sold me the car was very good. The service people are excellent. I have dealt mainly with Freddie Baez but the other folks are excellent, too. More
by Roy
Employees Worked With
Freddy Baez
March 10, 2020
Crown Cadillac always beats their competitors in pricing. Freddy Baez is always a pleasure to deal with. Very personable, knowledgeable and always keeps me informed as to what is going on with the repairs on Freddy Baez is always a pleasure to deal with. Very personable, knowledgeable and always keeps me informed as to what is going on with the repairs on my vehicle. More
by Leo S.
Employees Worked With
Freddy Baez
January 14, 2020
They take excellent care of my car at Crown Cadillac I can't say enough about the service I receive at Crown. They always go out of their way to make sure I not only get the best service but also the bes I can't say enough about the service I receive at Crown. They always go out of their way to make sure I not only get the best service but also the best price for that service. They are take the time to explain what I need done and why and also what issues need to be addressed now and which can be addressed at a later time. More
by Babs
Employees Worked With
John OCarroll, Freddy Baez
