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Crown Chrysler Jeep Dodge Ram Dublin
Dublin, OH
2,663 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday Closed
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 AM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 2,663 reviews
July 31, 2016
Great New Pacifica We were ready to trade our 6-year old Town & Country and liked the reviews for the new Pacifica. Eric Bradshaw and Dan Bray were very helpful in find We were ready to trade our 6-year old Town & Country and liked the reviews for the new Pacifica. Eric Bradshaw and Dan Bray were very helpful in finding exactly the car we wanted after our successful test drive. Craig Gowitzka was very helpful in providing product information several weeks before our final purchase. We've dealt with Crown Chrysler for many years and really like their operation. Very good customer service at every level. More
by gasman
Helpful July 30, 2016
Jeep Purchase Dealership called me and set an appointment offering advertisement dollars. With that they gave me a great price on my trade in. Found a Jeep I was lo Dealership called me and set an appointment offering advertisement dollars. With that they gave me a great price on my trade in. Found a Jeep I was looking for and managed a dealer trade with another dealership in KY. Craig is a great non pushy salesman and I was treated good in every department! More
by Drogers19
Employees Worked With
July 29, 2016
World Class Dealership I purchased a new 2016 Grand Cherokee Summit 5.7L V-8 at Crown, and they are by far the best dealership that I have ever worked with. Craig and Terry I purchased a new 2016 Grand Cherokee Summit 5.7L V-8 at Crown, and they are by far the best dealership that I have ever worked with. Craig and Terry are very professional, personable, patient, and extremely knowledgeable. Craig quickly located exactly the vehicle I wanted (including interior and exterior colors) and a few days later the vehicle was at the dealership waiting for me. Even after the sale, Craig continues respond quickly whenever I send him a text message with questions. In addition, the day I brought the vehicle home, at one point I thought I had a problem, so I called him and he went so far as to immediately come to my home to assist me. (It turned out that everything was fine with the vehicle!) Terry is outstanding as well. In the process of assisting me with financing my vehicle, he methodically and most considerately arranged the lowest interest rate loan, which also included GAP coverage and an extended warranty, among other benefits. That said, the only reason I have given a 4 rather than a 5-star rating is that Crown currently has only ONE service advisor present on Saturdays, which results in inconvenient, long waits for routine maintenance such as oil changes and tire rotation. In light of the fact that a great many of us are only able to bring the vehicle in on Saturdays for this type of routine maintenance, a dealership of the caliber of Crown should have more service advisors on duty at one of the busiest service days of the week. More
by Psydoc
July 26, 2016
Professional, Personable, Pleasant Our visit to Crown Chrysler Jeep Dodge in Dublin, Ohio was one of the most pleasant car buying experience we have encountered. Our sales person, John Our visit to Crown Chrysler Jeep Dodge in Dublin, Ohio was one of the most pleasant car buying experience we have encountered. Our sales person, John Salvatore, was a true professional and very personable. He didn't give us the run around and was not into "playing games" when it came to making a deal. Once we decided on the vehicle everyone we encountered (sales manager, financial manager) all were top notch. While we waited to seal the deal, we were greeted and interacted with other sale representatives that were in the dealership. We couldn't be happier with our sales representative, John Salvatore, and the entire buying experience. More
by Cathy Rings
July 26, 2016
Car to Lease This was my first experience with buying a car and while we were there for longer than I had anticipated, we received wonderful customer service and w This was my first experience with buying a car and while we were there for longer than I had anticipated, we received wonderful customer service and were walked through every step of the process. Lou made sure to sit in the car with me before leaving and get me set up with everything I would need to get started! I absolutely love my car and everyone at the dealership made the experience very easy! More
by Meghan Santisi
July 23, 2016
Wonderful Experience! I just purchased my first Jeep from the Crown dealership, and Everett was so nice and so helpful and very, very kind to my mother and 13-year-old sist I just purchased my first Jeep from the Crown dealership, and Everett was so nice and so helpful and very, very kind to my mother and 13-year-old sister. I gave him a vague idea of what I was looking for, and he found my jeep immediately. He answered all of my questions, hand-washed my jeep and filled it with gas before I drove it off the lot, and made sure I got the best deal possible. He also bent over backwards to get the paperwork done in time so that we could make it to 5pm mass (which we did!). Truly grateful that I was able to work with Everett! More
by danielle57
Employees Worked With
June 29, 2016
Everett is the best! I just purchased my third Jeep from Crown and have requested to work with Everett every time. He is professional and very customer service orientated. I just purchased my third Jeep from Crown and have requested to work with Everett every time. He is professional and very customer service orientated. He truly cares about what I am looking for and will assist me in getting the right vehicle for the right price. Look forward to working with him again in the future! More
by tluck72
Employees Worked With
June 24, 2016
Very Pleased I'm extremely pleased with the service I received from Everett at Crown Chrysler Jeep Dodge. I built the truck I wanted online and they had it on the I'm extremely pleased with the service I received from Everett at Crown Chrysler Jeep Dodge. I built the truck I wanted online and they had it on the lot. Everett made sure I got the best deal he could give me and showed me how to use all the user friendly options my new Ram 1500 featured. Thanks again, Everett and everyone at Crown! More
by ghowdadda
Employees Worked With
June 23, 2016
Mark Nelson has shown great Customer Service Even though My car will act up intermittent, Mark Nelson has shown great customer service compared to past service managers I have dealt with. I recom Even though My car will act up intermittent, Mark Nelson has shown great customer service compared to past service managers I have dealt with. I recommend Mark if you visit Crown. More
by keenjames
Employees Worked With
Mark Nelson
June 20, 2016
very good Pat Perry's help was great.. Pat has always been very courteous and professional. I looked for him(different dealer) and will continue to work with Pat Perry's help was great.. Pat has always been very courteous and professional. I looked for him(different dealer) and will continue to work with him in the future.. More
by dean
Employees Worked With
Pat Perry
