Crown Ford

Reason for Visit: Service

I recommend this dealer: No

My Review of Crown Ford:
i HAD MY COR TO FIXED AT 10.30 AM. i CALL THEM BACK 2.00 PM AND ASK ABOUT MY CAR.jiM TOLD ME HIS GUYS JUST CAME FROM BREAK AND THEY WILL LOOK AT IT AS SOON AS POSIBLE.4.55 JIM COSTE SERVISE ADVISOR(WHAT A GREAT TITLE) CALLED AND HE SAID "SOR MY GUYS DID LOOK BUT THEY THINK MAYBE SOMETHING ABOUT AIR FILTER OR MAYBE NO NO SENSOR OK,THEY DRIVE YOUR CAR BUT TOMMOROW WE WILL ABLE TO TELL YOU WHAT IS WRONG.NOW THEY NEED TO GO TIME IS OVER.wHAT IS THAT YOU CALL THE CUSTOMER 5 MINUTES BEFORE SERVICE IS OVER AND TELL THEM NOTHING.cALLED MANAGER NAMED JACK NICKOL HE WAS LITTLE BETTER THEN HIM AS TALKING .HE SAID THEY HAVE HAD NOT ENOUGF SERVICE MEN TO LOOK MY CAR .FIRST THINK IN THE MORNING HE WILL CHECK IT OUT .AND HE MENTION THAT JIM SUPPOSED TO CALLED ME EARLIER .I AM NOT HAPPY WITH THIS TIME PLAYING TACTICS AT ALL. i DO NOT RECOMMEND TO NO ONE TO THIS DEALER .

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