Crown Mercedes-Benz Dublin - Service Center

Brian Moser was helpful and polite. However, he was overworked. He was busy with another customer which kept me waiting 15 minutes for my apt. The waiting area in service is shamefu However, he was overworked. He was busy with another customer which kept me waiting 15 minutes for my apt. The waiting area in service is shameful for Crown Mercedes’. I asked for my car washed and it was driven thru the wash and the windows were full of water spots Brian did a fine job so it’s no reflection on him, he was very pleasant to work with. This was my first experience with service and I was disappointed. I understand good help is hard to find so don’t let this affect Brian’s review as I feel he was overly busy that day and all other cubicles were empty. I saw no evidence of sanitization in my car, what was I to expect? There was no paper on the floor or whatever. That question was asked in the survey. More

Excellent service Mr. Shengqian Saguisi is an excellent attribute to Crown Mercedes. A superb person in all respects. Shengqian Saguisi is an excellent attribute to Crown Mercedes. A superb person in all respects. More

Brian Moser is the absolute best. My Benz and I get incredible service every time We visit. I recommend this dealer and Brian Moser in service to everyone. They just sanded down my he My Benz and I get incredible service every time We visit. I recommend this dealer and Brian Moser in service to everyone. They just sanded down my headlamp covers on my ‘09 SLK and got rid of all the fogginess. They look brand new. Thanks everyone at Crown Mercedes. More

I always get top notch service at Crown Dublin. Todd Johnson in service is awesome. Todd Johnson in service is awesome. More

Shengqian Saguisi in service made sure it was a seamless experience from scheduling and dropping off my vehicle through picking it up. Very knowledgeable and efficient! Looking forward to working with him a experience from scheduling and dropping off my vehicle through picking it up. Very knowledgeable and efficient! Looking forward to working with him again for my next appointment. More

Seth is a real professional and leads an amazing team focused on delivering the highest level of service for his guests. I highly recommend Crown Eurocars for vehicle service because you can trust them t focused on delivering the highest level of service for his guests. I highly recommend Crown Eurocars for vehicle service because you can trust them to keep your Mercedes impeccably maintained. More

My service advisor, Shen Saguisi, is always a pleasure to work with. Every time I take one of our cars in, he goes out of his way to make sure I am in and out of there as fast as possible. Highly recommend work with. Every time I take one of our cars in, he goes out of his way to make sure I am in and out of there as fast as possible. Highly recommended. More

Dave Kholler called to update me on every problem that was found by the technicians. He was very patient and polite. was found by the technicians. He was very patient and polite. More

Todd Johnson is the best. He always assures that we have a loaner car, and he treats us extremely fairly as regards to any maintenance costs. We would consider purchasing an He always assures that we have a loaner car, and he treats us extremely fairly as regards to any maintenance costs. We would consider purchasing another Mercedes from Crown solely due to the excellent service provided by Todd. He is your dealership's best salesman. More

The service center at Crown Mercedes is excellent. Shen Saguisi is very informative and a pleasure to deal with. Shen Saguisi is very informative and a pleasure to deal with. More