Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Crown Nissan of Decatur

Decatur, IL

Overview
Reviews
4.6
89 Reviews
Out of all the Decatur Nissan dealerships and other dealers throughout Illinois, Crown Nissan of Decatur continues to be a go-to place for car shoppers. Prior to 2013, we were known as Miles Nissan, and although our name changed, our dedication to our customers remains the same and we still put each and every one first. It is our mission to deliver first-class products, top-notch service and an excellent customer experience, which we strive to do at all times. Additionally, we have a phenomenal lineup of new and used cars for sale in Decatur, including fresh late-model pre-owned. At Crown Nissan of Decatur, our wide selection of outstanding cars will meet your every need. In addition to selling cars at our Decatur Nissan dealership, we try to give back to the community by hosting local events for organizations and making donations. Over the last few years, we have sponsored events for the Decatur Blue Festival, Meridian Foundation for Education, Mt. Zion Foundation for Education and Decatur Park District Junior Golf. We've also helped raise money for several local schools in the area in order to provide much-needed equipment for their athletic and scholastic departments. If you want to view new Nissan cars for sale in Decatur, Crown Nissan has a wide variety of models that will suit buyers with different tastes. From trucks like the 2024 Nissan Titan to midsize cars like the 2024 Nissan Altima, there are several unique models you can choose from. We also have a collection of used Nissan cars for sale that may fit what you're looking for in our pre-owned inventory, which features a range of makes and models. From one-owner vehicles to certified pre-owned models, we have numerous high-quality cars available for purchase. We even offer Nissan financing at an affordable price, so you can get the car that best suits you. Aside from our used car selection, we have a wonderful service department for those in need of car repair in Decatur. Our team of trained technicians are certified to repair all makes and models, including both new and used cars, trucks, and SUVs. We also only use OEM Nissan parts to ensure your car is properly repaired. For first-rate service in Decatur, Crown Nissan is your one-stop shop. Customer satisfaction and respect are two things that are very important to us at our Decatur Nissan dealership, and we make sure both our employees and customers are always treated fairly. If you're in search of new Nissan cars for sale in Decatur and want to work with a dealership that truly cares about its customers, contact us at Crown Nissan of Decatur and we will be sure to help you get what you're looking for.
Contact Dealership

165 W Pershing Rd

Decatur, IL

62526

Directions

Filter Reviews By Type

Showing 89 reviews

April 25, 2025

Did not feel comfortable with the mechanic who looked at our vehicle, the repairs were made then more repairs were needed after that just a day after bringing it home from the service center. I was given a More

by Smittieshouse
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Steve
Report | Print
April 24, 2025

Customer service was great. Amber is a refreshing friendly voice on the phone and as pleasant in person. More

by Sandern08
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber, don’t remember the name of the service guy that helped me
Report | Print
April 23, 2025

I had lost my key fob . everyone was so kind and patient. They kept me informed of what was going on when the wrong fob arrived.Which was probably my fault to begin with. More

by Crosskat50
Recommend Dealer
Yes
Report | Print
April 23, 2025

Had appointment setup to get new key only for them not to have one when I got there for my SCHEDULED appointment and have not heard a update yet More

by soccercapt03
Recommend Dealer
No
Report | Print
April 21, 2025

I’ve been a customer of Crown Nissan of Decatur for many years. It’s sad that I won’t be returning for purchases or otherwise because of their service department!! More

by crowntoyota12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber
Report | Print
April 21, 2025

I won’t be returning to Nissan for purchase or otherwise because of the service department More

by crowntoyota12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber
Report | Print
April 20, 2025

The guys have always done what it takes to get my business. Very friendly atmosphere ! More

by alanw2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler & TJ Shilz
Report | Print
April 19, 2025

On time and complete! I have always experience excellent service at crown! It is worth the trip from Springfield! More

by ROBERTJRJR
Recommend Dealer
Yes
Report | Print
April 19, 2025

I like that you can see your vehicle while it is being worked on. Nice waiting area More

by Paw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Report | Print
April 18, 2025

The lady in the service department is very friendly know me my face and name makes my visit Pleasant More

by Jill jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The lady at the service department desk
Report | Print
1
2
3
...
9