Crown Subaru

Excellent David Curtis was excellent! I would recommend him to my friends. Jim Higdon in the finance dept was extremely helpful as well! Jelly Subaru was a goo David Curtis was excellent! I would recommend him to my friends. Jim Higdon in the finance dept was extremely helpful as well! Jelly Subaru was a good choice! More

Recall installation The service technician at Kelly Subaru installed the fuel pipe safety recall on my 2004 Mitsubitshi Endeavor. While this was installed, I was welcome The service technician at Kelly Subaru installed the fuel pipe safety recall on my 2004 Mitsubitshi Endeavor. While this was installed, I was welcome to coffee and donuts in the lounge. Service was exceptional. This was installed on April 17, 2015. Today is May, 18, 2015 and my car still runs like new! More

Much Improved The service I received this time was exceptional. I only gave a good rating because of past experiences with service. It is much improved and if it st The service I received this time was exceptional. I only gave a good rating because of past experiences with service. It is much improved and if it stays at the level of this past visit I will keep getting my vehicle serviced by them. More

Purchase of a 2015 Forester Planning to purchase a compact AWD SUV, I thought it was to be another brand until I noticed the Consumer Reports review of the Forester. Until then I Planning to purchase a compact AWD SUV, I thought it was to be another brand until I noticed the Consumer Reports review of the Forester. Until then I had not considered or known much about a Subaru. Bill Newberry impressed me with his forthrightness and knowledge of the vehicle. He pointed out Subaru's reliability history and efficient cost saving measures which explained in my mind the reason for more standard options. He also provided driving experiences demonstrating the vehicles capabilities which met our need for some of our terrain. More

Excellent service We had 1 unscheduled and 2scheduled visit last week. Couldn't ask for better treatment/service To me Kelly has made a step change improvement in the We had 1 unscheduled and 2scheduled visit last week. Couldn't ask for better treatment/service To me Kelly has made a step change improvement in their service More

tire issu Called dealership to see if they had tires in stock.They had the tires I needed so made appointment and went down. They fit me in while I waited .They Called dealership to see if they had tires in stock.They had the tires I needed so made appointment and went down. They fit me in while I waited .They have always taken care of us. More

Great customer service David Curtis waited on us with exceptional customer service, he was very knowledgeable, sincere and courteous. The service department is very courte David Curtis waited on us with exceptional customer service, he was very knowledgeable, sincere and courteous. The service department is very courteous. We are very glad that we chose to go to Kelly Subaru More

service maintance Dropped my car off in service one morning and spoke with Justin. He offered me a ride to work which I took advantage of and then he called me when my Dropped my car off in service one morning and spoke with Justin. He offered me a ride to work which I took advantage of and then he called me when my service work was done. Cashiers were very friendly and made me feel that I was an important customer. Thanks for the great service More

Above and beyond!!!! I went to Kelly Subaru several times before finding the Tribeca that Freddy sold me! He was very helpful and patient. Never pushy always looking for w I went to Kelly Subaru several times before finding the Tribeca that Freddy sold me! He was very helpful and patient. Never pushy always looking for what was in my best interest. Freddy worked with me to get me the financing I needed and never gave up! I applaud Freddy and the team at Kelly Subaru. I contacted Freddy also this past week about my door clicker and he made arrangements with his service department to assist me! Kelly's service department Rocks as well. Fixing the problem! I will always come back to Kelly subaru and ask for Freddy. He ROCKS! Thanks you for all your hard work and making my mothers dream come true of owning a Subaru More

Surprisingly Good Experience I tried to buy a new Subaru from Kelly a few years ago and had a terrible experience. The person I was dealing with made me so mad I walked out in t I tried to buy a new Subaru from Kelly a few years ago and had a terrible experience. The person I was dealing with made me so mad I walked out in the middle of the conversation and wound up going to a different dealer and brand. I was in the market for a new car again and avoided Kelly for a while based on my previous experience. After striking out with some dealers out of the area, I cautiously decided to give them another try. The second time around was the complete opposite from the first. I got a quote on a Forester over the internet. They gave me a reasonable price to start negotiations so I went to the dealer to negotiate with the internet salesman, Keith, in person. He was very friendly and knowledgeable. Within about 30 minutes, we had a deal. Everything went smoothly including the financing and paperwork. They also gave me more than I was expecting on my trade-in. On a side note, the vehicle came with nitrogen filled tires. I don't know if they come off the truck like this or if Kelly does it. I personally am not a big fan of Nitrogen for the sole reason that I have to take it somewhere if the tires pressure ever needs to be adjusted rather than airing them up with my compressor at home. The positive is there wasn't any additional charge for the nitrogen and I was told Kelly will give free fill ups although I haven't had the need to yet. More