Crump-Reese Motor Company - Service Center

They didn’t do the job right the first time. So I had to make another appointment and be another day without my car. So I had to make another appointment and be another day without my car. More

They are horrible when it comes to services. They are untrustworthy when it comes to knowing if they actually did the job correctly or at all. They are careless and I would never take a vehicle They are untrustworthy when it comes to knowing if they actually did the job correctly or at all. They are careless and I would never take a vehicle there again. They have almost cost us thousands of dollars if it wasn't for us knowing about vehicles. They really need to have a discussion with their technicians about respecting vehicles and paying attention to simple tasks. Layne is the only reason we went to crumps because he has always helped us out when the technicians screw up but now that he is gone, we will never be taking a vehicle to crumps again. More

This dealership is always friendly, knowledgeable, keep me informed and do an amazing job! I always appreciate the customer service and great work they provide. I always know I'm in good hands when I'm a me informed and do an amazing job! I always appreciate the customer service and great work they provide. I always know I'm in good hands when I'm at Crumps whether I'm purchasing a vehicle or having something repaired! More

Took many phone calls to get an oil change appointment on hold several times was told half hour wait was almost an hour hold several times was told half hour wait was almost an hour More

Nate and his crew always do a great job and provide outstanding service. They have a great depth of knowledge and are helpful with all inquiries. outstanding service. They have a great depth of knowledge and are helpful with all inquiries. More

They do a great job I have only had 1 issue and that was not getting my truck done the same day but understand things happen sometimes but would not take my vehicles anywhere else. not getting my truck done the same day but understand things happen sometimes but would not take my vehicles anywhere else. More

They get me in when I need some thing done and it done in good time treated good good time treated good More

Looking to buy a 2024 Acadia, salesman had only 4 months experience. Other salesman laughed at the poor kid. He wasn't a salesman. So we left. The service department messed up my air filter box, by string experience. Other salesman laughed at the poor kid. He wasn't a salesman. So we left. The service department messed up my air filter box, by string out the screws to attach the top cap of the air filter box. Brought it up to the service writer, but he couldn't have cared less. More

They are fast and got my truck fixed with multiple repairs in a timely manner repairs in a timely manner More

Awesome job when it comes to servicing my vehicle. I recommend it to anyone. Thanks! I recommend it to anyone. Thanks! More