Culver City Chevrolet - Service Center

I came in for an oil change and my service writer, Laura, informed me that my tires had aged out. Culver City Chevrolet ordered my tires and had them put on the next day! informed me that my tires had aged out. Culver City Chevrolet ordered my tires and had them put on the next day! More

GREAT SERVICE , EMPLOYEES ARE VERY RESPECTFUL AND WHEN SERVICE IS NEEDED IT GET DONE . GOOD JOB SERVICE IS NEEDED IT GET DONE . GOOD JOB More

The service department is a scam. I had just received my car from a body shop. I had the whole car repainted. I drove to dealership to get an oil change and one of my tires was way lo I had just received my car from a body shop. I had the whole car repainted. I drove to dealership to get an oil change and one of my tires was way low on air. When the service advisor was writing up my car, the clown put scratches on the pre inspection report for me to sign. I asked him if he was crazy. I said I just got my car back from the paint shop. Show me where the scratches are. He said there are always scratches so I said I would like to speak with the manager. He then agree not to write up false paperwork. I left my car there and even left my info system on tire pressure. When I received my car back, it shows on paperwork that they check air in tires and it was signed off by technician. All the tires had the same pressure that I gave it to them with. The one tire was still low. Last month, I made an appointment online and it showed that they had loaners. I arrived for my appointment after check in I asked about the loaner. They said we don’t have any available. I said I saw about 10 lined up with the dealership name and courtesy loaner stenciled on rear windows. The advisor said oh? Those are not in service yet. I said why did they say they were available online? I then asked for a shuttle ride home. He called the shuttle driver ,the driver said I didn’t have lunch yet I’m going on lunch. The advisor said , no we don’t have any shuttles available, so I took my car left and went to Penske Cadillac. More

Very helpful and efficient friendly service every time I am there they go out of their way to make it right am there they go out of their way to make it right More

The service was quick and helpful. The initial step of contact starting with the service lady was very good. The initial step of contact starting with the service lady was very good. More

Asen lo que ellos quieren no lo que el cliente dice y cuando uno les reclama disen able con el manager y el dice lo que el técnico diga y los técnicos necesitan estudiar más sobre los carros cuando uno les reclama disen able con el manager y el dice lo que el técnico diga y los técnicos necesitan estudiar más sobre los carros More

The dealership did a wonderful job in providing me up-to-date information about my vehicle! up-to-date information about my vehicle! More

Everyone there is really nice. Had a pleasant experience. Would come back and would recommend people to go there. Had a pleasant experience. Would come back and would recommend people to go there. More

I like their "Service Reminder Text" when service is due. I like their way you can schedule appointments for repairs. I like their professionalism. And I like that they can offer Extended Service Specials. I like their way you can schedule appointments for repairs. I like their professionalism. And I like that they can offer Extended Service Specials. I like their Friendliness and Courteousness when paying your Bill. More