Cumberland Kia

Cumberland Kia responded

Thank you for your review of Cumberland Kia! We are thrilled to hear that you had a great experience and are glad that we could get everything taken care of quickly. We strive to give each of our customers the best possible service, so it's great to hear that reflected in your review. We look forward to your next visit and are always here if you need anything else from us in the meantime. Thank you for being a loyal customer!

Cumberland Kia responded

Thank you for leaving such a lovely review about your experience with Cumberland Kia! It warms our hearts to know that the service people in our dealership were polite and that your vehicle was fixed and warranted on time. We strive every day to exceed the level of customer satisfaction our valued guest deserve, and we are thrilled when you take the time to give us some feedback that confirms we are meeting these standards. Our staff is dedicated to making sure each guest drives away happy; it’s why we get up every morning! We hope you come back again soon and look forward to seeing you next time.

Cumberland Kia responded

Hi there, thank you so much for taking the time to review your experience with us at Cumberland Kia! We are thrilled to hear that everyone you encountered was extremely nice, and that we were able to help take care of a recall repair for you. We strive to make each visit memorable and that means something different to everyone. We appreciate you giving us the opportunity to provide the exact experience you deserve. Thank you again for your kind words - we hope to see you again soon!

Cumberland Kia responded

Thank you for taking the time to review. It's music to our ears whenever we hear how quickly and easily people are able to find and schedule services with us. We strive always to make it a smooth process and are thrilled that we made your life just a little bit easier. Your five-star rating is much appreciated and we look forward to serving you in the future!

Cumberland Kia responded

Thank you for taking the time to share your experience at Cumberland Kia. We greatly appreciate that you chose us to take care of your needs and are delighted to hear that we were friendly, informative, and efficient. Something we always strive for here at Cumberland Kia! Your positive reviews like this are what motivate us to keep providing top-notch service. We hope that your recent visit only embraces a long relationship between you and our team here at Cumberland Kia. Thank you for your support and for sharing your compliments with us!

Cumberland Kia responded

Thank you for the five-star review, and we're glad to hear you had a positive experience with us at Cumberland Kia! We regret that your service took longer than expected due to the necessary replacement of a part, but we're glad that otherwise it was satisfactory. We appreciate your patience as we worked hard to make sure your vehicle was in tip-top shape. Please contact us if there's anything else we can do for you now or in the future. Thank you again for choosing Cumberland Kia.

Cumberland Kia responded

Thank you so much for taking the time to share

Cumberland Kia responded

Thank you for the review Cumberland Kia. We are pleased that you found our service reps both knowledgeable and courteous - we strive to provide friendly and helpful service to all of our customers. We also aim to keep our facility clean and comfortable, as well as having the shortest possible wait times so we are glad that you experienced this during your visit. If there is anything else we can do for you please don't hesitate to reach out.

Cumberland Kia responded

Thank you for taking the time to review your experience at Cumberland Kia! We are delighted to hear that Dave provided great customer service and you got a great deal on a car. Customer satisfaction is our priority so we’re proud to know this was achieved with your purchase. We invite you to join our Rewards Program to get even more out of your services. You'll be able to earn rewards points on purchases, services, referrals and much more! If there is every anything else we can do for you in the future, please don't hesitate to reach out. Thank you again!

Cumberland Kia responded

Thank you for your kind words about our service and staff! We truly appreciate when our customers take the time to recognize our team members. Our goal is to always provide prompt, professional, and friendly service. It sounds like we achieved that during your appointment and I'm glad that you felt respected and well-represented. We hope that you choose Cumberland Kia again in the future, should you have any car related needs. Have a wonderful day!