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Cumberland Kia

Cookeville, TN

4.7
1,317 Reviews

1556 Interstate Dr

Cookeville, TN

38501

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1,317 Reviews of Cumberland Kia

February 18, 2015

Great experience We recently purchased our first Kia and it was a great experience. Salesman Jim Tuck was great to work with, no jerking us around like we have been d More

by Keshrum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Jim Tuck
Mar 06, 2015 -

Cumberland Kia responded

Congratulations on your new Kia! Thank you for taking the time to write about your experience. It is wonderful to hear that Jim and Adam were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Thank you, E Commerce Director Ryan Corner

February 12, 2015

Loving our new car My wife and I have recently purchased a new Kia Soul at Cumberland Kia. We were helped by a new salesman named John Washer. He helped us find the perf More

by Preachervol71
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Washer, Adam Eldridge
Mar 06, 2015 -

Cumberland Kia responded

Thank you so much for sharing your experience with John and Adam. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be“five stars”! Glad to hear you love your new Soul. The team will be thrilled to hear your feedback! Respectfully, E Commerce Director Ryan Corner

January 19, 2015

Drove to Cookeville KIA to look at vehicles in the future. Our lease was coming up in a couple of months and wanted to see what we might find that my wife couldn't live without. It was a new KIA Soul+. KIA h More

by rustypype
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Joe Greenwood
Feb 11, 2015 -

Cumberland Kia responded

Congratulations on your new purchase. I hope you are continuing to enjoy your new car. It is wonderful to know that you feel confident in your decision to choose us as your dealer. Also, it makes us proud to that through Joe and Adam, your car-purchasing experience has been quick and comfortable. Should you have concerns regarding your vehicle, please let us know. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Ryan Corner E Commerce Director

January 05, 2015

Best customer service!!! My daughter got her first vehicle there and we are so pleased. Ryan Corner was awesome!! He helped us find financing and she got the vehicle she wante More

by shell77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
Feb 11, 2015 -

Cumberland Kia responded

Congratulations on your new vehicle. We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Kia. Sincerely, Ryan Corner E Commerce Director

December 11, 2014

Great service, fantastic experience!!!! I am not the kind of guy to leave reviews. Had to because the experience was what I would expect in a dealership. Jim Floria and Dusty were great to d More

by tudrick2006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Floria and Dusty
Dec 12, 2014 -

Cumberland Kia responded

Congratulations on your new purchase. I hope you are continuing to enjoy your new car. It is wonderful to know that you feel confident in your decision to choose us as your dealer. Also, it makes us proud to that through Jim and Dusty, your car-purchasing experience has been quick and comfortable. Should you have concerns regarding your vehicle, please let us know. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Ryan Corner E Commerce Director

December 05, 2014

Looking into our options We came to the dealership because of a brochure to trade in our beloved kia for a new vehicle. However, we wanted to explore all our options. We have More

by lutitia.lewissullivan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
Dec 12, 2014 -

Cumberland Kia responded

Awesome to hear we did such a great job. I'm so glad we were able to help you with your automotive purchase and welcome to the Cumberland family! Please let me know if you need anything and I look forward to seeing you in for your first oil change. I appreciate your business and thank you for taking the time to rate us on dealerrater.com Sincerely, Ryan Corner e Commerce Director

November 05, 2014

Cumberland Kia of Cookeville Tn. Outstanding Dealership !!! On Saturday 11/2/14 after tirelessly searching for a vehicle for the past two months I decided to get on an internet automobile search engine and subm More

by kia.soul.driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Detail crew, Kathy in parts and Suzi in service., Adam Eldridge, Kyle Potter
Nov 25, 2014 -

Cumberland Kia responded

Thank you again for leaving feedback about your experience here at Cumberland Kia. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

October 28, 2014

Excellent and goes out of way to help!! I had the pleasure today of visiting Cumberland Kia and working with Dusty, Amy, and Adam. These three people went out of their way to help me find t More

by scubadiver9221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dusty Atkinson, Adam Eldridge
Nov 25, 2014 -

Cumberland Kia responded

Congratulations on your new Kia! Our goal is always to exceed our customer's expectations. I am happy to hear that Amy, Dusty and Adam were able to do that. Satisfied customers, such as yourself, are what makes Cumberland Kia a success. Many thanks for your patronage and we wish you many safe driving miles. Sincerely, Ryan Corner E Commerce Director

October 27, 2014

Didn't know buying a car could be this easy! I really can't say enough about Joe Greenwood and Adam Eldridge. They took amazing care of me. I had been shopping off an on for a few months looking More

by RachelYoung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Joe Greenwood
Nov 25, 2014 -

Cumberland Kia responded

Congratulations on your new purchase. I hope you are continuing to enjoy your new car. It is wonderful to know that you feel confident in your decision to choose us as your dealer. Also, it makes us proud to that through Joe and Adam, your car-purchasing experience has been quick and comfortable. Should you have concerns regarding your vehicle, please let us know. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Ryan Corner E Commerce Director

October 26, 2014

Pleasant experience Carmelina Corrado is an excellent sales rep. All of the Cumberland Kia staff are very courteous and professional. Thank You to all the staff at Cumber More

by darjam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 25, 2014 -

Cumberland Kia responded

Thanks for the posting, we appreciate the kind words. Carmelina does a wonderful job here at Cumberland Kia. We look forward to serving you for many years to come. Sincerely, Ryan Corner e Commerce Director