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Cumberland Toyota

Cookeville, TN

4.6
2,979 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,979 Reviews of Cumberland Toyota

August 18, 2014

Purchase of new van My wife was shopping for a new van. John Fielden took the time to help her select the van with the features she wanted and help her understand other f More

by goffd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Aug 29, 2014 -

Cumberland Toyota responded

Congratulations on your new purchase. I hope you are continuing to enjoy your new car. It is wonderful to know that you feel confident in your decision to choose us as your dealer. Should you have concerns regarding your vehicle, please let us know. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Ryan Corner E Commerce Director

August 18, 2014

Cumberland Toyota I had looked hard at several dealerships for the right trk for me.Had just about bought a 2014 Nissan titan.I told my wife let's go look at the new To More

by vtx1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden, John Fielden
Aug 26, 2014 -

Cumberland Toyota responded

We couldn’t be happier that John provided you with a great car buying experience. He is a true asset and we are lucky to have he on the Cumberland Toyota team. We hope you are enjoying your new Tundra, please come back to visit anytime! Respectfully, Ryan Corner E Commerce Director

August 17, 2014

Every Question Answered Having always thoroughly analyzed and made pro/con lists for every important decision, buying a car was no different. During that process, I quickly l More

by kelly2326
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
Aug 26, 2014 -

Cumberland Toyota responded

Thank you for sharing your experience on your recent visit to Cumberland Toyota. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. We are glad that you are a part of the Cumberland family! Our Customer, Our Friend. Respectfully, Ryan Corner E Commerce Director

August 17, 2014

My experience at Cumberland Toyota I have bought many cars over the years at other dealerships, most of which were a horrible experience but from start to finish Cumberland Toyota was a More

by Julia Tayes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
Aug 26, 2014 -

Cumberland Toyota responded

Thank you for sharing your experience on your recent visit to Cumberland Cumberland Toyota. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. We are glad that you are a part of the Cumberland family! Our Customer, Our Friend. Respectfully, Ryan Corner E Commerce Director

August 17, 2014

Belinda foutch John fielden was very helpful answered all questions and went out of his way I bought two vehicles from him and would recommend him to anyone. John More

by bfoutch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
john fielden, John Fielden
Aug 29, 2014 -

Cumberland Toyota responded

Congratulations on your new Toyota. We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience, welcome to the Cumberland Family Sincerely, Ryan Corner E Commerce Director

August 15, 2014

Good and Fast Service Kyle Potter was an excellent sales man, very professional walked us through the whole transaction very up front and glad to have worked with him. Will More

by mcole2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Potter, Kyle Potter
Aug 26, 2014 -

Cumberland Toyota responded

On behalf us all of us at Cumberland Toyota, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Kyle. We will be sharing your feedback amongst our team. Enjoy your new vehicle and please come visit us again soon! Respectfully, Ryan Corner E Commerce Director

August 10, 2014

Best Car Buying Experience As a single mom buying a car alone for the first time, I was very intimidated by the car buying experience. Brandon Hall and Kyle Potter made that ex More

by juliegirl09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hall, Kyle Potter, Brandon Hall
Aug 26, 2014 -

Cumberland Toyota responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits (dealer name) with only the best there is to offer. It’s so nice to hear that Brandon and Kyle helped to make your experience such a positive one. Enjoy your new vehicle Respectfully, Ryan Corner E Commerce Director

July 03, 2013

John is very helpful and hard working. I've only had John is very helpful and hard working. I've only had my car for a little over a week so I'll have to see if the great customer service continues. I a More

by Meagalina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John fielden, John Fielden
Aug 26, 2014 -

Cumberland Toyota responded

Thank you so much for this great 5-star review! John is a great member of our team and we are glad to know that he went above and beyond his way to make sure you had an enjoyable car buying experience. We appreciate your business and we encourage you to FOLLOW us on Twitter and LIKE us on Facebook for exclusive service deals. Respectfully, Ryan Corner E Commerce Director

July 04, 2012

These guys are always helpful and not overly pushy. They won't win any prizes on price bus the service, attitude, and help after the sale makes up for it. More

by Drnash21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Josh Lawson
Aug 26, 2014 -

Cumberland Toyota responded

Thank you for sharing your experience on your recent visit to Cumberland Toyota. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. We are glad that you are a part of the Cumberland family! Our Customer, Our Friend. Respectfully, Ryan Corner E Commerce Director

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