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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,337 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,337 reviews

May 01, 2019

Top notch efficient service Every request was responded to in a timely professional manner. Vehicle was exactly as advertised which was a very nice surprise since I came from a More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Ospina, Santiago Caro
May 03, 2019 -

DARCARS Lexus of Englewood responded

Brian, taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Lexus of Englewood. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 01, 2019

Great customer service experience Jesus and Eric were very helpful on finding the right car for me and made the whole process and delivery very simple. Jesus is always patient whenever More

by JENQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Peralta, Simone Morejon
May 03, 2019 -

DARCARS Lexus of Englewood responded

Thank you and congratulations on your purchase! I’m happy to hear that Jesus and Eric were able to provide you with the outstanding customer service we strive to deliver to each of our guests. If there is anything we can assist you with in the future, please let us know. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 30, 2019

Purchased used SUV Very friendly, responsive, and accommodating, Pricing is fair. Experienced salespeople. Location easy to find. Easy to do business with. Good online p More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Pangallo, Juan Ospina
May 03, 2019 -

DARCARS Lexus of Englewood responded

Hi Tom and thank you so much for sharing your 5-star feedback with us! I’m glad your purchase went so well and we look forward to being able to assist you again in the future. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 29, 2019

Great Dealership Excellent experience car shopping at Lexus of Englewood. From the moment you walk in the door until the deal was completed, everyone was friendly, kno More

by jcmaietta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simone Morejon, Dominic DiMartino
Apr 30, 2019 -

DARCARS Lexus of Englewood responded

Thank you for the kind words! We couldn't be happier that you had a wonderful car buying experience here at our dealership! Please come back and see us again in the future with anything else you might need. Take care! Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 29, 2019

Great Service We were assigned to the best salesperson ~ so knowledgeable & efficient in every way. Stephen was a true professional ~and also a dandy dresser!! Ve More

by YHPARK7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2019 -

DARCARS Lexus of Englewood responded

Reviews like yours are truly a breath of fresh air! Stephen is truly an invaluable asset and we appreciate everything that he does. I will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 28, 2019

Satisfied Answered every question. Had knowledge of what was asked. Delivered with profession. Was very satisfied with time management. Made sure we were comfor More

by Dejaross182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alton Howell
Apr 30, 2019 -

DARCARS Lexus of Englewood responded

Thanks for leaving this wonderful feedback! Customer satisfaction is one of our top priorities and we’re ecstatic to hear that you enjoyed your experience with our team. We appreciate your business and look forward to seeing you again in the future. Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 25, 2019

Great dealership They have many models on display and many sales people ,so not much of a wait to be helped. My salesperson Meghan, was extremely knowledgeable and rea More

by DebbiL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2019 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to review us! I’m happy to hear that Meghan was able to assist you and provided you with an excellent experience. If you ever need any other assistance, please feel free to contact us! Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 23, 2019

Amazing service Stella Oh was my sales rep and she made the process as painless as possible. She was great, informative, and she didnt give up on what I was asking fo More

by Ivelisse0413*
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kumsung Stella Oh
Apr 30, 2019 -

DARCARS Lexus of Englewood responded

Thanks for your kind words! Stella is a valuable member of our team and she will be grateful to read the nice comments you left her. Please always feel free to reach out if you need anything – be it sales or service! Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 23, 2019

Rx-350 Honest & tries hard to earn your business. Santiago was great, he threw a roof rack & installed himself, which I didn’t expect! Finance manager Juan g More

by noor3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Ospina, Santiago Caro
Apr 30, 2019 -

DARCARS Lexus of Englewood responded

Thank you for your business and this review. I am happy to hear Santiago and Juan were able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 21, 2019

Excellent. My salesperson, Meghan Ahrens, was very helpful. Very informative and behaved in a very professional and courteous manner. And the very same thing co More

by RALPERIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vallejo, David, Simone Morejon
Apr 23, 2019 -

DARCARS Lexus of Englewood responded

Congratulations on your recent lease! Thank you so much for the great review of your experience at our dealership and especially with Meghan. All of the employees appreciate your loyalty to Lexus of Englewood. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact us. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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