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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,337 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,337 reviews

April 14, 2019

Smooth transition Good dealer very time efficient. Would have continued with after sale service but it's too far from my house. I purchased only due to Natale giving me More

by Isheikh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Barowski, Natalia Jimenez
Apr 19, 2019 -

DARCARS Lexus of Englewood responded

Congratulations on your purchase! Thank you for taking the time to write about your experience with us. I'm so happy to hear Natale was able to help you get the best deal possible. We would love to work with you again. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 14, 2019

Great service Richard in sales was great from start to finish. He was able to give us a nice deal and he handled all the paperwork very quickly. Highly recommend th More

by Kartal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meghan Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Barowski, Richard Viole
Apr 19, 2019 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to leave us a great review, Kartal! We are so happy to hear that Richard was able to assist you! Words can't express how thankful we are for your business. At Lexus of Englewood we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 13, 2019

Survey on my service I had performed Went for service without any appointment. Spoke to Dave Emellio service adviser. He set me up for service very quickly. Mister Emellio was very profes More

by Barbara 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Emellio
April 11, 2019

Phenomenal Santiago was just amazing! Thank you for making my 1st car purchase experience so perfect in time for my birthday! His goal was to make me happy, comf More

by sdawkinstrusty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Ospina, Santiago Caro
Apr 19, 2019 -

DARCARS Lexus of Englewood responded

Congratulations on your purchase! It was a pleasure to read about your first buying experience working with Santiago. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 10, 2019

Pleasant and Priced Right Lexus of Englewood gets five stars twice now in my book. I returned a lease slightly early to upgrade to a bigger car to fit my needs. My salesman w More

by S Milone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rudy, Marcus Coleman,
Apr 19, 2019 -

DARCARS Lexus of Englewood responded

Congratulations on your new car! Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience working with Marcus! If there is anything else we can do for you please feel free to pay us another visit. Take care! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 09, 2019

This is the 4th Lexus I bought at this dealership I find the dealership very good and professional. They are very attentive to all my needs and strive to do well by the customer. I would definitely More

by RUTHSWINNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Barowski, Kay Yoon
Apr 19, 2019 -

DARCARS Lexus of Englewood responded

Thank you for your continuous support and business! Congratulations on your recent purchase! We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 09, 2019

Excellent experience. Having gone to several dealerships prior to Englewood, I was skeptical walking in the doors. Joe Liu was an excellent salesman and changed my experien More

by ncirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Liu
April 08, 2019

Great Car Leasing Experience Have been doing business with them for years. Keep coming back because of the positive experience. Highly recommend them to anyone interested in purc More

by SGOODMAN16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simone Morejon, Dominic DiMartino
Apr 19, 2019 -

DARCARS Lexus of Englewood responded

Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 03, 2019

Great experience!!! We did walk in without an appointment just wanted to take a look at the Lexus GX460 and had the opportunity to work with Natalia Jimenez who happened More

by Yerl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simone Morejon, Natalia Jimenez
Apr 05, 2019 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to leave us this review. We are so glad that we were able to give you a great deal on a new Lexus GX460. I’ll share your comments with Natalia and we look forward to seeing you at our dealership in the future. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 02, 2019

Everyone was very helpful and really great to work with All of the folks I talked with explained everything to me and were really knowledgeable in putting me in the right vehicle. Everything was explained t More

by BRUNODEMAYO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmine Demaio, Chris Vasallo, Simone Morejon, Dominic DiMartino
Apr 05, 2019 -

DARCARS Lexus of Englewood responded

Thank you so much for sharing your 5-star feedback with us! I’m glad your purchase went so well and we look forward to being able to assist you again in the future. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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