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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,337 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,337 reviews

March 27, 2019

Great experience Everyone was very attentive and helpful. Jesus Peralta was such a caring and wonderful salesman. He was patient and really took the time to let me tes More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Peralta, Max Elgamil, Chad Kunz
Mar 29, 2019 -

DARCARS Lexus of Englewood responded

Nancy, I am pleased to hear that you had an excellent experience with our team. Congratulations on your purchase! We would like to sincerely thank you for your business and encourage you to contact or visit us anytime with any questions that may arise. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

March 25, 2019

New Lease 2019 Dick Shore was a pleasure to work with! This is my second lease that he helped me with and I highly recommend using him in the future. More

by GGD8321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Shore, Simone Morejon
Mar 29, 2019 -

DARCARS Lexus of Englewood responded

Congratulations on your recent lease! Thank you so much for the great review of your experience at our dealership and especially with Dick. All of the employees appreciate your loyalty to Lexus of Englewood. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact us. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

March 24, 2019

Amazing dealership One of the best dealership on the east coast. This Lexus dealership beat out Mercedes, Acura, Audi and Infinity in terms of price, quality and outstan More

by Eddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Coleman
Mar 25, 2019 -

DARCARS Lexus of Englewood responded

Thanks Eddie for this awesome feedback! It was a pleasure to do business with you and we hope to see you again in the future! Best regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

March 23, 2019

A positive experience from beginning to end From the time my wife and I entered the showroom to the time the lease was consummated the following day we were well served by the sales associate He More

by Ricardo09
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tae Kim , Sales
Mar 25, 2019 -

DARCARS Lexus of Englewood responded

Thank you for recognizing your experience at our store, Ricardo. It is great to know that that our staff was able to provide you and your wife with a pleasant time leasing your new vehicle. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

March 22, 2019

Great Experience with Joel Veriguete and service department Like always at this dealership the service is top notch beginning with the guys at the valet who are courteous and pleasant to my service Advisor Jo More

by Cvasquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Veriguete
Mar 25, 2019 -

DARCARS Lexus of Englewood responded

We appreciate your wonderful comments about the entire service team. I will be sure to pass along your kind words to Joel. Thank you for continually choosing Lexus of Englewood for your vehicle needs. Best regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

March 14, 2019

Excellent Very patient with the customer, good customer service, if they dont have what you looking for they give you other options that might work well for you More

by Nedia952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Caro
Mar 25, 2019 -

DARCARS Lexus of Englewood responded

We do our best to excel in the business and provide the best customer service experience for our customers. We are glad to hear this was achieved with you during your visit. If there's any other automotive needs we can assist you with, please don't hesitate to let us know. Best regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

March 14, 2019

Excellent Valued the time spent with Dick Shore to obtain our car...He was a true gentleman who addressed all our needs, including obtaining a car that is close More

by TRISHDETURA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Kunz, Dick Shore
Mar 25, 2019 -

DARCARS Lexus of Englewood responded

Thanks for taking the time to leave us this review. We're glad to hear you're so pleased with your time with Dick, and hope you enjoy your new car! Best regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

March 14, 2019

Car Lease I recently traded in my old car for a new lease. I had a great experience. Everyone was nice and extremely helpful. Process was smooth and efficien More

by Nardynart83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic DiMartino
Mar 25, 2019 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to write us a great review. I am thrilled to hear that you had such a great leasing experience with us. Please let us know if we can help you with anything else automotive-related. Best regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

March 13, 2019

Excellent customer service Great customer service. Robert was very friendly, answered all our questions without being too aggressive to sell. Very happy with the dealership. To More

by Jo 1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Robert Jean-Charles , Simone Morejon
Mar 14, 2019 -

DARCARS Lexus of Englewood responded

Thank you for sharing your feedback, Jo. Robert is a fantastic employee and we’re thankful for everything he brings to our team. Congratulations on your purchase and we look forward to serving you again! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

March 11, 2019

is 300 great service everyone is super friendly and knowledgable about all cars. my salesman santiago was very nice professional helpful I would definitely r More

by gquiroz11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Barowski, Santiago Caro
Mar 11, 2019 -

DARCARS Lexus of Englewood responded

This review is such a great read for our team. Thank you for taking the time to leave us a review on your experience with Santiago. It sounds like he really showed you what Lexus of Englewood is all about! If there is anything we can assist you with in the future, please let us know. Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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