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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,337 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,337 reviews

March 01, 2019

Great Service!! The dealership reached out to me after I made an inquiry about a vehicle online. I spoke to Linda, who was very warm and inviting. Upon arrival I was More

by Ms. J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Fowler, Juan Ospina, Rafael Gomez
Mar 04, 2019 -

DARCARS Lexus of Englewood responded

Congratulations on your purchase! Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Lexus of Englewood. I will be sure to share your feedback with Rafael, and we look forward to working with you in the future. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

March 01, 2019

Friendly, right to the point I called dealership and told them that I am looking for a best price. Dominic helped me. He also picked me up the next day so I could drive my car ba More

by Mila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic DiMartino
Mar 01, 2019 -

DARCARS Lexus of Englewood responded

Thanks for your outstanding review, Mila! I'm very happy to hear that Dominic was of such help to you. We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

February 27, 2019

Excelent service. Great service.Quick response excelent custumer service. i bought my Acura mdx 17 here.sales team excelent Juan Zuluaga was awsome very helpfull very p More

by Jon2263
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan zuluaga, Juan Ospina
Feb 28, 2019 -

DARCARS Lexus of Englewood responded

Thank you so much for leaving us a 5-star review! We want to make the car buying process as seamless as possible for you. Juan and the rest of the staff were able to provide the experience you were looking for and we are so grateful that you enjoyed the process! We hope to see you again! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

February 24, 2019

Efficient and upfront I came in to check out a car that I found on a different website. Took a test drive and wasn’t sure if it was the right choice. Nate was very welcomi More

by Areen 05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate
Feb 25, 2019 -

DARCARS Lexus of Englewood responded

Thank you for your kind review and congratulations on your purchase! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. I’ll be sure to let Nate know that he made an impact during your visit. We look forward to working with you again down the road. Best regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

February 21, 2019

New Lexus NX300 Sales team was super friendly, patient, and great service. Eric and Ryan turned things around very quickly, efficiently, and correctly- overall great More

by ET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max
Feb 22, 2019 -

DARCARS Lexus of Englewood responded

I appreciate you taking time to leave us a great review. I am pleased to hear Eric and Ryan did a great job in assisting you in your lease. If there is anything else that we can do to help you with regard to your new Lexus NX300, please feel free to let us know. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

February 20, 2019

Hands down, the very best! Thank you Lexus of Englewood! By far the very best at what they do! No one compares to the quality of service and care given to it's clients! Looking More

by Bombero5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone Morejon, Kumsung Stella Oh
Feb 22, 2019 -

DARCARS Lexus of Englewood responded

You're very welcome! We truly enjoyed doing business with you and we appreciate your kind comments. We want all of our customers to feel at home in our dealership! Let us know how else we can help in the future! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

February 20, 2019

Lengthy Process My salesman Mack was amazing. He took me on a test drive, Told him what I was willing to spend and was not playing the back and forth game. After only More

by Subaru08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack
Feb 22, 2019 -

DARCARS Lexus of Englewood responded

Thanks for your great review and congratulations on your purchase! We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

February 17, 2019

Everyone we dealt with were very helpful I was very happy with the dealership and with my salesman . He was understanding and I totally appreciate that.👍🏻 Also felt very comfortable talking More

by Grandma6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone Morejon, Richard Viole
Feb 20, 2019 -

DARCARS Lexus of Englewood responded

I’m happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! Kind regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

February 16, 2019

Never come back We came to get the car we were offered one price, when we came to sign the contract the financial manager came up with a totally different price and w More

by Andrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Ghani
February 16, 2019

Marcus Coleman is a wonderful salesman!!! From the moment that I contacted Marcus Coleman, he worked hard for me to get the deal that I was looking for on a 2019 Lexus GX 460. He kept in conta More

by Rheineken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Coleman my Salesperson, Simone Morejon
Feb 20, 2019 -

DARCARS Lexus of Englewood responded

I appreciate you taking time to leave us a great review. I am pleased to hear Marcus and Simone did a great job in assisting you in your lease. If there is anything else that we can do to help you with regard to your new 2019 Lexus GX 460, please feel free to let me know. Kind regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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