DARCARS Lexus of Englewood - Service Center

I've owned over 4 Lexus vehicles purchased and serviced by Lexus of Englewood since year 2000. My experience by the service department is prompt attention to any and all service questions and requests, an by Lexus of Englewood since year 2000. My experience by the service department is prompt attention to any and all service questions and requests, and quick customer service on getting my vehicles in and out of service quickly without any problems. The personal attention and courteous behavior from all the Service Representatives, and the professionalism provided by the Service Director is the reason I will continue to purchase and service all my Lexus vehicles at Lexus of Englewood. My overall rating for the Service Dept is 100%+. More

On October 30, 2010 I have contacted Lexus of Englewood to get estimate on fixing steering pump. Up on short conversation with the service representative, I did not get any questions being answered, plus to get estimate on fixing steering pump. Up on short conversation with the service representative, I did not get any questions being answered, plus I have clearly understood that I am not welcome there. Contacted Tri State Lexus, where I was exceptionally served. More

While the service at the time of the sale was fine, subsequent visits to the service dept have left me less than impressed with this dealership. The service dept can be rude and too often have I seen d subsequent visits to the service dept have left me less than impressed with this dealership. The service dept can be rude and too often have I seen disgruntled clients. I felt I was the victim of serious price gauging insofar as labor was concerned. I will think twice before doing more business here. More